48 responses

  1. mcpack
    December 6, 2017

    so do we continue to wait to update to High Sierra? Do you think they’ve fixed this buggy release?

    • No thanks
      December 6, 2017

      I have no intention on updating to High Sierra anytime soon.

      Whether or not you update to High Sierra is entirely up to you. But ask yourself, what is the benefit? What do you gain? What are the big new critical features in High Sierra that you are missing right now? What is the potential loss of having downtime? What is the potential nuisance of having incompatible software/hardware? Do you mind spending a day having to reformat and downgrade if it ends up being a mess? What is stability worth to you? Is your current MacOS setup desperately in need of an update to a “new” version which offers plenty of potential things to go wrong and virtually nothing obesrvable to benefit if it goes right? The answers will depend for each Mac user.

      “If it ain’t broke, don’t fix it” is very relevant.

      Personally I will consider High Sierra when it’s about 10.13.5, which is probably about the time 10.14 will be out in beta testing. I am leaning towards skipping it entirely, based on simple cost/benefit and risk/return analysis. I need my computer for work, when my computer is not working then I am not working which means I am losing money or time, or both. I do not have time to beta test for Apple. But that’s my conclusion.

      • mcpack
        December 6, 2017

        thanks, I agree. I have no time to “test” their latest release.

    • arni
      December 6, 2017

      High Sierra has been the lowest problem update of all the recent OS updates. This time around, everything just works. I say go ahead and update if you’re thinking about it.

      • Dun
        December 6, 2017

        Exactly. Everyone just loves to complain.

      • Howard Goodman
        December 7, 2017

        My Canon imageFomula P20811 scanner does not work correctly under HS. Canon currently does not have a fix.

      • arny
        December 7, 2017

        Use vuescan instead. It’ll probably work better than the throwaway software canon give you.

  2. Ogles of Kansas
    December 6, 2017

    I will avoid high sierra abs every other Mac software release until they fix the problems

    Here is an ex Apple employee on twitter who ran into bugs with the update. They also recently switched to android for stability


    Looks like Apple needs to wake up and smell the coffee or people will abandon the platform that was once the best but now…..

  3. WTS
    December 6, 2017

    so far this seems to be an apple os nightmare trying to De-bug a system that promisses so much but so far has offered nothing but headaches not only for me but also the third party developpers

    • Lee
      December 7, 2017

      “down”grade then, dont carry on being a BETA tester for them!

  4. Steph
    December 6, 2017

    FYI, the 10.13.2 update just bricked my iMac. I had to boot into recovery mode and reinstall from TM backup… first time in 17 years a regular update has hung up OS X for me. Now my mac is down for next 26 hours :(

    (I)OS X sucks. I miss snow leopard!

    • Daniel
      December 7, 2017

      I have an ’09 mac pro running Snow Leopard and everything still runs just as well as it did when it was new. Web browsing is starting to become an issue though…modern pages don’t always render properly.

    • Hatuxka
      December 7, 2017

      Same here. In my case all of the 10.13.2 betas resulted in a need for reinstallation of 10.13.1 from recovery mode-which was sufficient to restore stability without the time-consuming TM restoration.

  5. TonyB
    December 7, 2017

    Why is there never a mention on the data size?
    Its never given and an arogant assumption consumption of data is a big concern to many still that need to know.
    Not all have unlimitted data allowance and need to plan.

    • ommi
      December 7, 2017

      Because the size of the update depends on what Mac OS version you are updating from. It could be small, or it could be large, it depends on your specific Mac and system software version.

    • Fleur
      January 5, 2018

      I have slow ADSL and a satellite internet with a monthly quota. I’ve tried to upgrade to HS from Yosemite. The 4Gb download is huge for my setup. The Macbook hangs for hours, with no indication on the screen of what is happening, or even whether anything is happening. Is it reformatting the disc? There is no evidence of that. Apple’s decision to have no progress messages is astonishing. I have given up for now. If HS is also buggy, what is the incentive? Maybe simply that Apple does not appear to be issuing any Yosemite security updates (for Meltdown and Spectre for example) along with those for El Capitan and Sierra/HS.

  6. Frans de Wolff
    December 7, 2017

    When I looked (MacOs High Sierra, About …, Updates) there was nothing there. Still no “character viewer” and still no “keyboard preferences locking emoji” valid selection.

  7. WHarist
    December 7, 2017

    iMovie constantly crashing when trying to open it on a external screen, from a laptop. When opening iMovie directly on the laptop there is no problem though.

  8. Lee
    December 7, 2017

    Fixes nothing, lol, as expected. I will be staying on 10.12.6, its a REAL Server too, because WebDAVS/iOS support hasnt been removed (even though iOS11 has a Files app that works directly with Mac OS Server 10.12 and 10.11). Apple, get your act together, give time to COMPUTERS, you know, that thing that got you where you are now! 10.12.6 works, its a REAL Server too!

  9. Randy Roadside
    December 7, 2017

    I’ve tried to install this update over 10.13.1 and it won’t take. I have a Mac Mini late 2012. I tried it twice through the App Store and once by downloading it myself. The process completes, computer restarts, and it still says 10.13.1. Suggestions?

    • Hatuxka
      December 7, 2017

      A note about this-official if I recall rightly-was that it was attributable to some application(s) present at the time of installation. So gave up trying to install 10.13.2 at that point.

    • dpeete
      December 13, 2017

      Running into the same issue with a 2017 Macbook Pro. I’ve “installed it” 3 times from the App Store, and once from the support download, and it always appears to complete, but then reboots to 10.13.1.

  10. Kay
    December 7, 2017

    I got the no entry sign on a grey background towards the end of the update process and had to reinstall from the latest backup which took several hours to complete.

  11. Ian Cann
    December 7, 2017

    Since I upgraded several of the links ie mail, photos, calendar are no longer working. I have downloaded the ‘bug fix’ but its made no difference. Six there an easy fix?

    • Sarah
      December 13, 2017

      I am having the same issue. I have been searching for a solution but can not find one!!! HELP !!!

    • Neil McCarty
      December 15, 2017

      Upgrading to High Sierra on my iMac caused a problem with Mail unable to display jpeg files. It turns out they display in the Inbox, but if moved to another folder, they don’t display. And it’s random, some display some don’t. Moving a broken email back to the Inbox won’t repair it. Apple Support (Case ID: 100355301994) has been working on this since 11/19/2017. So far they’ve caused one of my keyboard shortcuts to stop working and helped me to mess up Mail so badly that I’ve lost (guessing) thousands of emails. On 11/25/2017 we uploaded about half a gig of data to Apple to be analyzed by their experts. Now they’ve pretty much gone silent. They’ve ignored a lot of my email and phone calls, twice they failed to call me on a specified date and time.

      Sorry, no easy fix.

  12. Heather Boney
    December 7, 2017

    I downloaded the update and now I can’t get past root boot log in. Takes forever to get there and it keeps going to change password, and nothing beyond that. I have no idea how to even get into safe mode.

  13. Doctor X
    December 7, 2017

    “Upgrade” ate 10 GB and killed all browser access to Google, Youtube–“insecure connection”–and other places.

    Rendered computer unable to fully shutdown unless you wait an hour or, in one case, overnight where, in the morning, you force power it down.

    Not sure what “bugs” this fixed, but it created a number of new ones.

    • arny
      December 7, 2017

      That sounds like you have a bunch of other unrelated problems. This update does not cause any of your symptoms, unless there’s some seriously wrong things already going on with your computer.

      • Doctor X
        December 9, 2017


        Thanks for your reply. I came back to “fix” some of my complaints.

        1. The Internet problem was a coincidence. Not related to the update.

        2. The loss of 10 GB is probably an issue with indexing.

        3. I do not have an explanation for the sloooooowwww shutdown and restarts.

        For the hell of it, I reconstituted my Int-HD from my clone. Having nothing better to do, I let it re-download and update.

        This time, no problem.

        Meanwhile, the “lost” space disappeared over time. I suspect that is just Spotlight indexing. To be specific, I compared the size of files with the clone. My Int-HD read as 10 GB smaller than the source clone. However, as you know, when you click on files/volume it takes a bit for the size of each to resolve.

        As it did, the 10 GB loss “disappeared.”

        So far, it is working, so I retract my rant from above ^^,

  14. Lee
    December 8, 2017

    10.13 is a bug lol. Dont touch it, stay on 10.12.6

  15. Tom
    December 8, 2017

    Just did the update on my Mid 2014 MBPr 13, took less than 15 minutes, everything seems to be working OK.

  16. Joe Streno
    December 8, 2017

    Just did the 10.13.2 update & got the black screen after rebooting. Booted into safe mode & did About This Mac & it showed I was still @ 10.13.1 with no update. Looks like the update didn’t even install. I even tried downloading the full combo update installer from Apple & still got the same end result — black screen. Reboot into safe mode & still at 10.13.1. Grrrrrrrr!

    Now I’m looking for any possible answers before I do a wipe & clean install of High Sierra. This will be the 3rd such wipe & clean install trying to remedy 10.13 issues.

    As a Mac consultant, and a Mac user since 1986, I’m disappointed at Apple’s lack of quality control & the layers of issues that 10.13 has created … even before all the 10.13.x updates & patches.

    • Paul
      December 8, 2017

      You can reinstall macOS without clean installing, it will just reinstall the operating system itself. Be sure you have a sufficient backup made beforehand, just in case it does not work. Personally I would try that before doing a clean install.


      The directions are for Sierra but it applies the same to High Sierra.

      • Doctor X
        December 9, 2017

        Per my rant a comment above, I experienced the same problem. As Paul recommends, BACK UP! I was able to fix everything from my back up.

        My recent upgrade worked without a hitch. I suspect that we both did not wait long enough for the upgrade on reboot. So I got just what you had–rebooted after a long time to find I was still in 10.13.1 with the suggestion I RESTART to finish upgrade!

  17. YZT
    December 9, 2017

    Also fixed the “red shade” Metal bug on mbps with discrete video and significantly improved Metal performance overall, that’s so far the best thing they had fixed.

    • Dong Feng
      January 12, 2018

      Actually it seems to me the opposite regarding the Metal performance part. My Metal-based rendering code runs happily at 20 FPS under 10.13.1. Now it achieves less than 4 FPS under 10.13.2. I tested on a few machines and the result is the same.

      I’d be surprised if this problem is specific only to my code. Since you mentioned Metal, I hope you may have some experience on the Metal in the first hand and complement some information.

  18. Micmac
    December 9, 2017

    After running the 10.13.2 update on my iMac I could only start it up in recovery mode. I had to do a full system restore from my Time Machine. A couple of programs also needed to be reinstalled. The whole process took me a day. Definetly not trying that update again!!

  19. Mike
    December 10, 2017

    How do you skip over (if possible) 10.xxx and go right to 10.13.2?

  20. Terry
    December 12, 2017

    So my imac updated to high sierra and then got a notification that it has to restart and so i clicked that. But no computer wont start up :/ its stuck to just the full progression bar. I’ve left it over night and nothing. Done cmd+r and reinstall the macOS still done the same thing stuck on progression bar (100%) and wont start up. Can’t get it to safe mode for some reason. Don’t remember havin a TM back up. Please help. I’ve already cried about it. This is the first time its done this and its really pissing me off now :/

    • Ben
      December 13, 2017

      Restart your Mac whilst holding down one of the following combinations:

      Command (⌘)-R
      Install the latest macOS that was installed on your Mac, without upgrading to a later version.

      Upgrade to the latest macOS that is compatible with your Mac.

      Shift-Option-Command-R (Requires macOS Sierra 10.12.4 or later)
      Install the macOS that came with your Mac, or the version closest to it that is still available.

      Next follow these steps after starting up from macOS Recovery:
      1. Choose Reinstall macOS (or Reinstall OS X) from the utilities window.
      2. Click Continue, then follow the onscreen instructions. You’ll be asked to select your disk. If you don’t see it, click Show All Disks.
      3. Click Install. Your Mac restarts after installation is complete.

      Hope this helps.

  21. Simon Hayre
    December 13, 2017

    “Improves compatibility with certain third-party USB audio devices.” And now my Logitech A-00044 USB Headset is no longer working…. Thanks Apple!!

    • Jack
      December 15, 2017

      High Sierra from day one broke the connection with my Parasound USB A-D converter, which worked flawlessly under Sierra. Latest update did nothing to fix the problem. Sent a note to Tim Cooke about this problem. Perhaps the kids in the lab will get wind of this problem afflicting many.

  22. Tim
    December 14, 2017

    If you connect to shares on Windows servers, steer well clear of 10.13.2. Finder repeatedly freezes after just a few interactions and the only temporary cure is to log out and in again. Not good.

  23. Nick Beacham
    December 18, 2017

    HS 10.13.2 may have fixed the bug causing exposure of password in APFS but disk utillity is NOT fixed. On MacPro with 8GB RAM and 250GB SSD (APFS & Filevault = Y) DU ceases to work after checking an external volume. I am loosing my confidence in Apple. They are getting to clever by half and too complacent. I suspect Style over Substance approach of recent years has assisted this and a once dependable OS is now as flaky as Windows. I am glad I cannot afford £5k for a new Pro.

  24. Prometheus
    January 11, 2018

    DO NOT UPDATE if use SMB. Giant cluster f@#*. I love apple, and hate the apple. Oh it is so confusing.

    Please 10.12.3 work!

    If you use SMB you wil no longer be able to move files around with our hard restarting your computer. SMB is for inter server transfer.

  25. Prometheus
    January 11, 2018

    DO NOT UPDATE if use SMB. Giant cluster f@#*. I love apple, and hate the apple. Oh it is so confusing.

    Please 10.12.3 work!

    If you use SMB you wil no longer be able to move files around with our hard restarting your computer.

  26. Prometheus
    January 11, 2018

    10.13.3 I mean….

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