302 responses

  1. Leiah
    September 4, 2010

    I followed these instructions, but encountered a problem. The ringtone shows up in my iPhone 4’s ringtone list when connected to iTunes10, but didn’t sync to my phone. Any ideas?

    • lordapes
      September 6, 2010

      happened to me too. now i’m stuck with the default ringtones.

      • Phytonym
        October 1, 2010

        Just an idea, under the ringtones tab in your iPhone’s settings is it set to sync ringtones?

      • Julia
        January 17, 2011

        THANK YOU

      • Natyan
        May 3, 2011

        Brilliantly simple. Thank you!

      • GFear
        October 11, 2011

        Brilliant thanks bro feel so dumb that it was so simple hahahah

      • adam
        December 28, 2011

        us lesser people owe you

      • jimmy
        February 29, 2012

        mines not showing create aac version can anyone help

      • Vero
        September 3, 2012

        Mine either :/ tried to create mp3 and change it on the desktop but it didnt work. I used to do this all the time before updating

      • Shelly
        January 24, 2012

        How do I do that? Only setting I find is sounds and there is no sync ringtones there?

      • Jill
        June 24, 2012

        I don’t have a ring tones tab….just tones??

      • Ben
        July 10, 2012

        I don’t have a “rintones” tab in my iPhone’s settings, I have a sounds tab and then “ringtone” that does not mention “sync” anywhere. Am I missing something?

      • Helper Lin
        August 6, 2012

        The “Tones” tab mentioned is in itunes, not on your iphone. You’ll see it at the top of the page once you plug your iphone in and itunes opens.

    • Drew
      November 9, 2010

      Hey guys! I trouble shot the problem. For those having problems getting ringtones to work, IE recognizes as music file or straight deletes the .m4r file go to properties after right clicking the actual file and select READ-ONLY. this prevents itunes from destroying you awesome ringtone dreams. I also moved the file to the desktop so I was sure of it’s location when i manually dragged it to the ringtone screen in itunes. no add file or anything, just drag it and should work!

      • rtfm
        January 13, 2011

        This indeed solved the issue of it not syncing properly to my iPhone. Thanks! :)

      • Ken
        February 12, 2011

        My Itunes Menu does not have a “ring tones” folder

      • Steve
        February 26, 2011

        Ken, Update your itunes. Should be under your Library (in between Apps & Radio)

      • Diane
        November 2, 2011

        Neither does mine…

      • Basil Siddiqui
        April 28, 2011

        You’re a genius with the “read only” trick… just made my life haha

      • jordan
        September 29, 2011

        i clicked the read-only but at the end of the clips the .m4a wont even appear??

      • QB
        January 8, 2012

        AH ha! had the same problem, found out that not only do you have to have under view, show hidden folders, files, but, two boxs down is “hide extensions for known file types”
        UNclick that.

      • Jill
        June 24, 2012

        that did it…thanks!

      • BAZA
        June 26, 2012

        Well I have just spent 1 hour looking for hidden folders, files and hide file extensions. there not on my version, 10.6. have view me titles in that but not those 3 titles.??? any help, Please

      • Thebiglloydtree
        October 31, 2012

        Sir, I love you.

      • jim
        November 12, 2011

        Iam unable to find the “.mfa” extension to convert to “.m4r.”
        When I right click on the created music file and select “show in Widows Explorer” (“finder” is not available), all I get is the music track and see no .mfa anywhere.

        Can anyone help?

      • Corinna
        December 22, 2011

        Are you on windows 7? If so when you click “show in windows explorer” press ALT then click Tools – Folder Options. Then in View unclick “Hide extensions for known file types”.. then you should see .m4a at the end of the file and you can change it

      • Erin
        December 30, 2011

        I knew there was a way to see the extensions again! Thanks! :D

      • Juste
        March 18, 2012

        THANK YOU SO MUCH! You are my hero!

      • rachel
        March 30, 2012

        am i stupid for not finding the tools option.. cant see it anywhere.. i hate windows 7 -_-

      • Richa
        April 24, 2014

        You are a Genius Corinna.. Solved… Thanks a zillion..

      • Audra Smith-Hanusek
        June 8, 2012

        I moved the .m4r file to the desktop and when I right click it doesn’t give me the option to READ-ONLY. When I drag and drop the file to itunes it doesn’t import or if it does I can’t find it. Please help!


      • Miranda
        February 3, 2013

        Thank you!
        GOD BLESS!

    • Ken
      February 12, 2011

      Having a difficult time with these ring tones. Have read the string… M4R, Read Only, 29 seconds etc. None of these tips seem to work.

      I am a PC w/ Iphone 4… Any help?

      • Mercedez
        August 4, 2011

        Exactlyyy i have The Same Problem Smh

    • jay
      July 22, 2011

      After clicking AAC version im not getting the AAC copy of song.can anyone help me out.im using Itunes 10

      • teng
        August 8, 2011

        did you hear any message tone after you created the copy the aac copy will appear in the playlist..

    • Mary
      December 19, 2011

      I’m using iTunes 10.5, but for some reason I don’t have the ‘Tones’ section between the Apps & Radio.

      What can I do?

    • Marty
      January 2, 2012

      Messed around with this all afternoon. It works perfect. My problem was it would not register as a ringtone even though the format looked like it had changed. So go into control panel and check in folder options and then view and check that “do not show hidden files and folders” is not ticked or else you are not really showing the actual extension, and will just be changing the file name.

      • khaldalrs
        October 3, 2012

        you really are my saviour!thanks mate!

    • Cristal
      May 6, 2012

      This did it for me. It was because the iTunes 10 right click option said convert to wav and not acc. This solved it! I have lots of custom ringtones now, yippee

  2. cmonster52
    September 4, 2010

    When right clicking the file after I’ve trimmed the time down to 30 seconds it only gives me the option to Create MP3 version.

    What do I need to do to make this work?


    • Besserwisser
      September 4, 2010

      hatte ich mich auch schon gefragt^^
      go to options and edit ur import options from .mp3 to .aac
      Pretty stupid that you can’t have both in the context menu.

    • Splane
      September 17, 2010

      You have to change your import settings.
      Under Edit —>
      Import Settings… Button
      If you select ACC as the default file type for importing files, the convert to ACC will show up in the right click menu.
      If you would rather have your files imported as .mp3s, change the default back after your ringtone conversion.

      • Emma
        May 13, 2011

        Thank you! I could not get it to import into iTunes and that was my problem!

      • lesley
        September 6, 2011

        Genius! Thank you sooo much!

      • Ambassador Throz
        April 8, 2013

        I can’t seem to see an ‘Import settings’ option anywhere in Preferences. Is this because I’m not an administrator, or is there some way to enable being able to see the option to enable being able to change things into AAC?

      • Ambassador Throz
        April 8, 2013

        Never mind, I’m just a moron

    • Jessi
      December 24, 2010

      Edit > Preferences > Import Settings… > Import Using: (drop-down menu) > AAC Encoder > OK > OK > Right-click > Create AAC Version

      • juliet
        January 23, 2011

        i tried this..right click-get info-then all of them are grayed out..need help.

      • kelly
        March 13, 2011

        mine is the same way…find any solution?

      • Darth
        September 25, 2011

        It happens if you’re trying to edit the song directly from the phone.

        You have to edit the song in your library.

      • Greg
        May 16, 2011

        I’m running on a mac and when I go under edit there are no preferences. There is one under iTunes but it does not have an import settings option. help?

      • Joey
        June 25, 2011

        Took me a while to find it as well, but for Mac users, Import Settings is under iTunes > Preferences > General Tab. Down at the bottom in the “When you insert a CD” section, the button on the right is Import Settings. Click that, it’s the first dropdown menu, and badaboom! :)

      • Minnie
        June 20, 2012

        Mine still doesn’t work :(

    • sgb
      May 7, 2012

      Thanks.. had the same problem

  3. 911
    September 4, 2010

    Good to know but way too complicated.. Why cant they build a real ringtone editor into itunes?

    I’m sure you know of this also but you can do these very easily in garageband too.. (probably easier than this)(still annoying) Import the song you want, you can trim, fade out, actually find the point you want to start playback.. Then just click send ringtone to itunes from one of the top menus, and, its there.

    • Trevor
      March 1, 2012

      FANTASTIC – been playing with this for hours, no luck, then find this post and in about 2 minutes, (never having used Garage band before), I have a great new ringtone – thanks :)

  4. cmonster52
    September 4, 2010

    that worked!
    i appreciate your help… Danke schön!

  5. ihaidary
    September 4, 2010

    how much the maximum long of file for ringtones ..
    is it 30 seconds only ?

    • Inferno986
      January 22, 2011


  6. Jon
    September 5, 2010

    Dont forget to change the start/end time back to normal after your done, or every-time you want to listen to that song it will only play 30 seconds! :)

    • Xtunes
      September 5, 2010

      actually it works beyond 30 second! did you do your research dude? (no offense)

    • Mikey
      November 27, 2010

      thanks for the reminder :)

    • Ben
      June 10, 2011

      Good point. Actually I find it easier to make a copy of the entire song to an AAC and then shorten up the AAC copy of the song. That way the original will never change. Drag the 30 sec AAC file to the desktop, change the “a” to “r”, save changes, and drag the file directly to the ringtones folder :-) Otherwise I’ll forget to change that playtime back to the full length of the song.

      • Traci
        September 5, 2011

        When I copy the file there isn’t an “A” to change to an “r”. What am I doing wrong?

  7. MPL
    September 5, 2010

    I’ve tried this numerous times and spoken with an Apple Rep. I’ve had no luck customizing any of my old ringtones. I guess I’m stuck with the ones that came with the phone. :(

  8. vaderland
    September 5, 2010

    I too had the same issue on Windows XP where “Converting to AAC” file was not an option. In past all you had to do was change the name of an mp3 file to an m4r and then double click the new file and it would open iTunes and automatically add it to your ringtone folder. I don’t mind changing directions, but this doesn’t work for everyone since a key part of the instructions are not available for everyone, for whatever reason. If there’s a way to ‘enable’ that AAC conversion feature, please let me know.

    • Joey
      June 25, 2011

      Go to Edit > Preferences > General tab. Down at the bottom in the “When you insert a CD” section, the button on the right is Import Settings. Click that, it should be the first dropdown menu, and change “import using…” to the AAC selection, and that should do it!

  9. Larry Katzeff
    September 6, 2010

    Does not allow me to convert protected files in itunes to AAC. In ideas?

  10. Larry Katzeff
    September 6, 2010

    Protected files in itunes can’t be converted to other formats-this is the message that I get when trying to follow the above instructions

    • chrisd
      September 6, 2010

      To do it with protected files there’s an even longer workaround: you have to put the file in a playlist, and burn it to a CD, then reimport. (And, of course, re-add all the song info.) There shouldn’t be any quality degradation if you choose a high bitrate when reimporting.

    • Essence
      September 23, 2011

      I could watch Schindler’s List and still be happy after rdaeing this.

  11. Neon Pumpkin
    September 6, 2010

    When I right-click the song, it doesn’t show “Create AAC Version” or, “Create MP3 Version”. When I go to the Advanced settings, the Create AAC Version isn’t available. Help?

    • Kristina
      December 27, 2011

      click on edit menu ,,click on preferences,,,…click on general …click on ringtones…click ok..

  12. Frank
    September 8, 2010

    Excellent post, thanks for these instructions.

  13. lmbrrt
    September 8, 2010

    I followed the instructions above, the .m4r transfers to iTunes 10 and to my iPhone 4 but is not recognized as a ringtone.

    • Sealla
      October 1, 2010

      Same here. It’s on my iphone, but only in the music, not in the ringtones area. But in iTunes it’s in the Ringtones folder and is recognised as a ringtone…

  14. ed
    September 9, 2010

    In windows, it was a pain, but I got it done. After changing the file extension, I manually moved the file into the ringtones folder that itunes had created. Then from itunes, ringtones folder, I used “add file to library” (in file menu).

    Itunes recognized it with other ringtones. Waiting for iphone update to download to see if it works. . .

    • ed
      September 9, 2010

      worked perfectly. I’m making annoying number of ringtones now.

  15. Billie
    September 11, 2010

    It’s not allowing me to change the file ext. Any ideas?

  16. paf
    September 12, 2010

    Why keep file instead of move to thrash? You don’t need the .m4a file anymore if you have the .m4r. I deleted all mine. Can somebody explain me the reason?

  17. Tweety
    September 13, 2010

    Try this if can’t find “Create AAC Version”. Go to Edit, Preference, General and select “Import Settings”. Change Import Using to “AAC Encoder”, then you may able to find it. Make sure switch back to MP3 Encoder when done.
    If you can’t change the ext. Go to Control Panel, Folder Options or Folder Types, unchecked “Hide extension…”.
    Good luck!!

    • Rue
      October 21, 2010

      Solved the problem of not being able to change the extension, but not the problem of the file not showing up in the ringtones folder

    • tracie
      December 5, 2010

      thanks so much!!!! fixed it all, i’m so happy now!

    • DWolf
      January 23, 2011

      You rock! I had to unhide the extension to change it. Thanks!

      • jordan
        September 29, 2011

        how do you unhide the extension? it wont show on my computer when i rename the song

  18. NICK
    September 14, 2010


    • Traci
      November 3, 2010

      THIS. If you’re using iOS4, it seems the clip must be 29 seconds or less, not 30. Otherwise it won’t display on the phone itself.

    • Dudemanbro
      August 1, 2011

      Confirmed, ty for the tip.

    • Tasha
      September 20, 2011

      THANK YOU!!!!!!!!!!!! took me so long to figure out but this did the trick!

    • martin
      October 31, 2011

      ouch, stupid time limit .. confirmed, this works like a charm; thanks for the tip.

    • Melanie
      February 25, 2012

      THANK YOU x100! I’ve been messing with this for hours, shortened to 29 sec. and worked like a charm!

    • Ciara
      July 28, 2012

      This step is crucial. YOU are brilliant :) everyone needs to know this! 29 is the magic number, this way it shows up in my ringtones and text tones!

  19. mike
    September 16, 2010

    hmmm, still can’t get the file to show up in the ringtones folder in iTunes. It shows up under Music with type = ringtone… What am I missing?

  20. Daniel
    September 17, 2010

    itunes 10 SUCKS !! in every single way

  21. Alison
    September 22, 2010

    These instructions worked perfectly for me. Thank you, much appreciated.

  22. Natalie
    September 27, 2010

    I can create AAC file but I cant then using windows change to .m4r. no option to do so.. help?

    • Sam
      February 16, 2012

      I am having the exact same problem

  23. Ahmad Walid
    October 12, 2010

    Worked Without any problemmm !
    100 % Worked !
    Thanks alot to all who published this help !
    Thanks Againnnnnn !

  24. Jon
    October 14, 2010

    I followed the instructions up until the point where I need to change the extension for the file from m4a to m4r, but I can’t seem to figure out how. I have right-clicked and went to properties and I don’t see an option to change it. I’m sorry if this might have been explained earlier in the thread. If you can help, please do so. Thanks.

    • Manish
      October 14, 2010

      I’m assumine you’re in Windows. In Windows you have to enable the ability to see file extensions, which are hidden by default.

      In Windows, this will be under the Organize or File menu in Windows Explorer, than go to Folder Options, then click on the “View” tab. From here you will need to uncheck the ‘Hide extensions for known file types’ then click Apply and OK.

      Now you will be able to rename a file in addition to the files extension. Just highlight the extension (in this case the .m4a) and rename it to .m4r before reimporting into iTunes.

      – Manish

      • Angela
        November 6, 2010

        Thanks I’ve been trying to figure this out great instructions.

      • Chris
        November 16, 2010

        Ty Manish… this is a vital step i couldn’t figure out, but it works now!! good job whoever posted this process!!

      • Sue
        January 23, 2011


        Thank you so much for the post. I have been trying for hours to convert songs and never realized the extensions were hidden.

      • Meredith
        July 17, 2011

        Thank you!!! That helped so much.

      • Rose
        September 3, 2011

        Nice one – thanks!

      • lesley
        September 6, 2011

        You genius! Thanks for the help, ring tone up & running!

  25. mon2chua
    October 15, 2010

    it’s in my phone but plays as any normal track does but it is not recognized as a ringtone but in itunes it is a type:ringtone… am i missing something?

  26. KB
    October 17, 2010

    Thank you!! I spent an hour trying to do this yesterday and it finally worked! A note to some of the other posters, I had read elsewhere that this only works with songs you did not download from iTunes store, so if you want to use a song you did download from there you have to get rid of the encryption somehow. I did it by downloading the song to a CD and reuploading it to iTunes. There’s probably a better way to do that but I’ll leave that to the experts. Thanks again!!

  27. Jordan
    October 19, 2010

    For some reason the first ringtone I created (a 30 second version of Staying Alive, the greatest theme music ever) didn’t sync, even though it showed up in iTunes as a ringtone. Then, seeing someone say that iPhone 4 ringtones had to be 29 seconds or less, I created a new one at 28.5 seconds. I then tried syncing again, and this time both ringtones synced. Strange but at least it worked. Certainly much more complicated than on my old Blackberry where all I had to do was select an mp3 on the device and hit “set as ringtone” – no external software necessary.

    Is there a way to delete a file from the iPhone is through deleting it from iTunes and then resyncing? Sorry for the iPhone newb’ question …

    • Ron
      May 15, 2011

      you’re a genius! It worked!

  28. Kyaw Min
    October 20, 2010

    I don’t have Acc encoder in context menu and I don’t know how to get it. Now I got it by your comment.
    Thanks “Splane”.

  29. zoran
    October 22, 2010

    followed all the instructions including the length of the file, still it is uploaded on the phone only as a music file and not as a ring tone. Am I missing something?

  30. momvet
    October 24, 2010

    This worked perfectly for me until the step where I am to import it back into iTunes. When I double click on it in the finder, it plays but does not show up in my ringtones. Am I doing something wrong?

    • *Marie*
      April 10, 2012

      I’m having the same issue. Any suggestions for this?

  31. Girl
    October 29, 2010

    When i “create acc version” it doesn’t show up as another file? or i cant find it? why? before it just used to come up underneath the original…

    • Will
      October 29, 2010

      This newly created file is in proper format if you locate it within the Finder or Windows Explorer.

      You then just have to rename it to .m4r and import it back into iTunes.

  32. Pete
    October 30, 2010

    Yep, me too. H0w do you get it in the ringtones folder?

  33. JP
    November 1, 2010

    So this doesn’t work at all on a PC. itunes doesn’t even recognize the file format.

  34. Michael
    November 4, 2010

    I had problems with the new ringtone not showing up on the iphone 4. The funny thing was that of the two ring tones I created, the 30 second one was not showing, but a 31 second tone worked fine. So I went back and re-did the 30 second tone and made it 31 seconds, and it worked fine.

    Apple must have some sloppy programmers, what with this problem and the fact that my alarm went off an hour earlier than it should :(

  35. powderhound
    November 6, 2010

    Try deleting the ringtone from iTunes. Change the .m4r on your desktop back to m4a and then back to .m4r again. Double click on the .m4r file on your desktop to add it to iTunes. Double check in your sync settings for your phone that it is syncing all of your ringtones. (If that doesn’t work then try selecting individual ringtones to sync). Sync your phone again and if the file is in the right format, you should see that iTunes is copying the ringtone to your phone. Check in your settings to see if the ringtone is available now.

  36. sophorn
    November 6, 2010

    many thank.

  37. Timmer1001
    November 14, 2010

    I am 90% there. I have the m4r extension file in itunes in my ringtone folder. I changed my settings to “sync selected” ringtones and there is the rub. It does not show up on my phone. It is in the itunes folder but not on the phone. What gives?

  38. Rossb2
    November 15, 2010

    works for me. Very useful, thanks.

  39. Luis
    November 17, 2010

    Hey, Thank you!! Works perfectly…..

  40. marianne
    November 17, 2010

    This was pretty helpful except that the original files I cut the ringtone from are now cut at the point where the ringtone would have ended. . . So I guess I’ll have to re-download the originals? bummer.

    • NaNi
      November 23, 2010

      don’t forget to uncheck back the start time and stop time after you done all the steps to cut the ringtones. the length will be normal again. no need to re-download. thats what i did :) it is actually duplicate the files, which you will get AAC and Mp3 files.

  41. zoran
    November 21, 2010

    For those who know how to create ringtones but they are not showing in the ring tones settings on the iphone, you need to copy aac version from i Tunes to the desk top, then delete it from i Tunes. then drag it from desk top to ring tones folder on i Tunes.
    Then when the phone is connected to i Tunes, go to the phone options on the i tunes and select ring-tones to synchronize from there.
    slightly complicated but it works.

    • everocks
      October 5, 2011

      YES!! BE sure….in itunes …click on ur device (ur phone) in the left side menu/list. having done that there will be a horizontal list at the top frame…highlight ringtones.. then CHECK THE BOX. YAY!!!! sync..it WORKS!!

    • Miranda
      February 3, 2013

      Thank you so much!
      GOD BLESS!

  42. Amy
    November 25, 2010

    For those that have followed all directions and the ringtone is visible in iTunes but will not sync to your device, click and drag the item from your ringtone folder to your device. It should sync.

  43. Amy F.
    November 25, 2010

    Thanks Amy! i was having the same problems above..it was in my ringtones but wouldn’t sync with my phone. dragged it into my iphone device section and there it is under custom. Thanks alot!

    • Ellen C.
      December 17, 2011

      That did it, Amy. TY for the post. A lot of steps but after troubleshooting done, could easily replicate. [Mac OS/iphone4S]

  44. Rove
    November 25, 2010

    The thing when I created the AAC version of the song I got a pop up message saying “iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.” What does it mean?

  45. Mikey
    November 27, 2010

    Make an iPhone ringtone in iTunes 10
    If you’ve made an iPhone ringtone before the process will be familiar to you. This will work the same on both Mac and Windows versions of iTunes 10:
    Launch iTunes 10
    Find and select the song you want to make a ringtone out of in iTunes 10
    Right-click on the song name and select ‘Get Info’, then click on the Options tab
    Select the playback period of the song that you want to ringtone to be, make sure it’s 30 seconds

    Now click “OK” and then right click on the song again, and select “Create AAC version” to create a new version of the song with the 30 second interval you specified
    Locate this newly created 30 second clip in iTunes (at the top of the playlist if you search by ‘date added’ and right click on the file and then select “Show in Finder”
    Now in the Finder (or Windows explorer, the process is the same for Windows iTunes 10), rename the file extension from .m4a to .m4r

    Accept the file extension change to .m4r
    Now back in iTunes remove the file from the playlist (do NOT move to Trash, select ‘keep file’) and then re-import the file into iTunes 10 by double clicking the .m4r file within the Finder or Windows
    The file will now be added back into iTunes as a ringtone and you can do what you want with it

    Sync it with your iPhone and assign to contacts as usual with custom iPhone ringtones

    • Caitlin
      August 17, 2011

      Perfect. I tried several things and this was the one that worked.Thank you!

  46. Robyn
    November 28, 2010

    Thank you so much for these instructions – work perfectly – have to drag & drop though – wont sync any other way!

    • sara
      September 30, 2011

      Ah, thank you – it was as simple as drag and drop and yet I didn’t think to do it until I read your post. Cheers.

  47. mb
    November 28, 2010

    hmmm, tried all the options, i’ve converted to aac, renamed to m4r, but still will only import into my music library, not ringtones. look like i’m also stuck with the standard tones

  48. Manny Ju
    November 28, 2010

    I was successful following the instructions as written. Worked perfectly. Thanks!

  49. Denali
    November 30, 2010

    I am not able to even find the ‘convert to ACC’ option when I right click on the song in m4a or mp3 version : /

  50. Jess
    December 1, 2010

    I have an iphone 4 and I followed these steps and it works! After you double click the new m4r version in finder… it will go into ‘Ringtones’ in your itunes library. Then just drag and drop it into your plugged in phone under devices and wa la it will be under ringtones!


  51. Josh
    December 6, 2010

    this no longer works, it has since first iphone, and itunes 10 stopped it…I was hoping to find a new way, but these d irections are correct IF you’re using itunes 7-9….

    • Parakeet
      December 6, 2010

      Josh, the post is titled “Make free iPhone ringtones in iTunes 10” for a reason – because this works in iTunes 10.

    • Jessi
      December 24, 2010

      Maybe you’re referring to the whole ‘not having a “Create MP3 Version” option’ problem?
      Before I got iTunes 10, everything was imported as AAC files and we never had issues, until today when we tried to make a ringtone and it only had ‘create MP3 version’ as an option. I don’t remember changing it, so it must just be the default import setting for iTunes 10, especially as so many people have had the same issue.

      If that’s the problem you’re referring to, Josh, then follow this: Edit > Preferences > Import Settings… > Import Using: (drop-down menu) > AAC Encoder > OK > OK > Right-click > Create AAC Version

  52. dafydd
    December 9, 2010

    ITunes keeps on reverting the stop time to the original end time. Any suggestions?

  53. CrashIT
    December 10, 2010

    OK Guys solutions for V10.
    Ok I had this problem too.

    Here is how it works.
    find the file you want to use as ringtone.
    create the acc version of it.
    As the others have said, you need to see the file extention. So if you haven’t made the change in windows so you can see the file extention do so.

    when you see the acc version of the song in itunes.
    copy and paste it to your desktop.

    At the desktop rename it to m4r.

    Now pay attention.
    I’m working in XP.
    double click on the file after you have renamed the m4r file.

    This wil now put the file in itunes in RINGTONES section in the LIBRARY.

    Once you see the file in the library, now drag it to the DEVICE section (ie your phone).

    Itunes should SYNC and it will be in your RINGTONES.

    Thus far the ring tone does not work for Text msg sounds. Only ringtones.

    good luck, it works it’s simple.

  54. Chelseafan
    December 16, 2010

    After I open the file in Windows Explorer only the name of the file appears, but there is no extension…so I can’t change the extension.

    • Jessi
      December 24, 2010

      In Windows Explorer, click Tools, then Folder Options, then click the View tab, and look down the list and see if an option labelled ‘Hide extensions for known file types’ is ticked.
      If this is ticked, un-tick it, then the extensions of your files should be visable and able to be changed.

  55. Faek
    December 19, 2010

    Same here. You can still add the .m4r extension but that did not solve my problem

  56. Gary
    December 21, 2010

    I have iTunes for Win7 x64. This is no AAC option in the right click menu or advanced. There is only ‘Create Apple Lossless Version.’ When I use it, I get the error message ‘Error occurred while converting the file “Song Name”. An unknown error occurred (-39).’ This sucks!

    • Jessi
      December 24, 2010

      You need to change the import settings from ‘Apple Lossless Encoder’ to ‘AAC Encoder’ by going to Preferences, then Import Settings, and there is a drop down menu labelled ‘Import as:’. Click that down and change it from ‘Apple Lossless Encoder’ to ‘AAC Encoder’.

  57. QueenBee
    December 24, 2010

    It’s work Thank you so much

  58. Simon
    December 27, 2010

    after i change it to m4r. i double clicked it and it did not show up in my itunes what do i need to do

  59. Gary
    December 27, 2010


    Thanks! After I did that, Convert to AAC shows up as default for importing CDs, in the right-click drop down list, and as an option in the Advanced menu. So, this is working now as expected.

    However, when I tweak my M4A to start and stop at my designated times and then select convert to AAC, I still get the ‘Error occurred while converting the file “Song Name”. An unknown error occurred (-39)’ message!

    I’ve found little to no information on this issue on the interweb. I hope they come out with a newer version soon.

  60. Gary
    December 27, 2010

    I got it! It’s to do with my NAS drive, where I have re-located my iTunes folders for safe keeping (RAID 1 – Mirrored).


    This link discusses this in some detail, although I have yet to read the whole link to find if there is a solution. But, somewhere between iTunes 10 and the LinkSys NAS drive (DNS-321) lay a bug preventing AAC conversions/imports.

  61. dcgrosie
    December 29, 2010

    Now back in iTunes remove the file from the playlist (do NOT move to Trash, select ‘keep file’) and then re-import the file into iTunes 10 by double clicking the .m4r file within the Finder or WindowsThe file will now be added back into iTunes as a ringtone and you can do what you want with it

    I did okay with your instructions, up until the last part. I am new to iphone and know very little. #1 How do you remove the file from the playlist. I never got an option to “keep file”. #2 When I double clicked on the .m4r file it didn’t give me an option to re-import. What am I doing wrong?

  62. Gary
    December 29, 2010

    Last post, really. The actual issue with hosting the iTunes library on the DLink NAS (NAS-321) is that OpLocks must be set to ‘Yes.’

    Thanks to all, including Jessi, for the posts on this issue.


  63. Steve
    January 2, 2011

    Thanks for all the tips everyone – much appreciated! Eventually got it to work on my Windows and iPhone 4.

    Moved the AAC file to my desktop, then right-clicked and went to preferences to change the file type to .m4r (of course I had to change my settings in Control Panel to make file extensions show up first). I went back and deleted the just-created AAC file from iTunes (and un-checked the start/stop time from the original so the song went back to normal), then clicked on my Ringtones folder in iTunes, and dragged the new .m4r from the desktop to that folder, and synced with the iPhone 4. Had to make sure that the ringtones box was checked in the sync settings of course, but this sequence seemed to work best for me.

  64. Heidi
    January 4, 2011

    And I got it to work too, about two hours after Steve did. Once I realized that I was supposed to apply all this to the copy of the file in my Library-Music folder, not my iPhone-Music folder… well, I just got my iPhone and I’m still getting acclimated.

    Point is, I got it to work and now I have my ringtone.

    Ring on and thanks everybody.

  65. Sarah
    January 11, 2011

    I thought that will work ..
    :( it did not
    I have itunes 10 + iphone 4
    I ended my song @ sec 28th tried right click>> no AAC encoder appears even though I chose it us the default setting in importing my songs as some comments suggested
    my song is not from itune store
    HELP please

    • Uneedtochaze
      January 26, 2011

      hey if you could find this problem please let me know…..thanksssss

    • Mohan
      March 16, 2011

      I would guess you are trying through the device selection in ITunes. Just make sure you have the song selected from your playlist in the ITunes and then try the above. It should work and if you still have problems, let us know here.

  66. Olivia
    January 29, 2011

    Actually, nor for that matter do I have a CUSTOM section in my settings on my iphone 4.

  67. Care
    February 8, 2011

    Having trouble converting the extension from m4a to m4r. First of all, after I’ve dragged the song to the desktop, I right-click on it and select “properties”. After that, there is no option that allows me to change the extension. All I can do is change the name of the file and there’s an “Advanced” tab in the Attributes section but that has nothing to do with changing the extension. I’ve followed the advice from another post which states :

    “In Windows Explorer, click Tools, then Folder Options, then click the View tab, and look down the list and see if an option labelled ‘Hide extensions for known file types’ is ticked.
    If this is ticked, un-tick it, then the extensions of your files should be visable and able to be changed.”

    This did absolutely nothing. Can someone please help me on how to change the file extension to m4r?

    • Tredici
      February 8, 2011

      After you uncheck the hide extensions box. Go back to your window that popped open with the song in there. (there should be 2 of them, one with higher MB and one with around 1 MB), click on the smaller mb file once, it will highlight it and at the end of file name you will see .m4a, just change the a to an r and click somewhere else. That will change the file name. Then read my other post on how to get the file into your ringtone list on itunes.

  68. Tredici
    February 8, 2011

    The instructions work very well even if you have downloaded the most recent itunes, follow everything on the instructions and comments about changing your settings to AAC from mp3, hiding file extensions. Once all that is done, right click on the song and select “show in windows explorer” once that window opens up then drag the song (ringtone)(file should be about 1MB) onto your desk top. Once it is there, make your itunes window smaller, then drag the song from your desktop to your itunes and place it over the area of itunes on the left side under library(you will see a +sign (if you try to place the file anywhere else you will get a NO). Your new file will show up under your ringtones now.

  69. kelly
    February 10, 2011

    when i click rename to .m4r it never says use file or keep file it just renames it. please help! can someone please explain it in a dumber form please :)

  70. rs
    February 11, 2011

    Thank you so much for the good instructions. I was finally able to do this after changing the settings on windows explorer.
    The new iTunes 10 forced me to delete all the music on my new iphone in order to be able to sync the ringtones. What a monopoly!

  71. Melissa McCloskey
    February 13, 2011

    I tried this and it all was working great until I went to delete it. It just gave me the options to “remove” and cancel” when i clicked delete. No recycle bin or “keep file”

    How do I fix this???

  72. GeeTee
    February 15, 2011

    If using iPhone 4.2.1 it has to be longer than 30 sec to work

  73. Lauren
    February 18, 2011

    I have windows 7 and I do everything as stated but it keeps the file as m4a and wont let me change it to m4r and ideas?

  74. FolderOptions
    February 27, 2011

    From the Windows environment to change your m4a to m4r you have to log in as administrator and go to folder options. Uncheck the option where it says hide file extension, file extension can now be changed from m4a to m4r.

  75. FolderOptions
    February 27, 2011

    Too easy thanks for an awesome post. My iPhone4 is now with ringtones of my choosing.

  76. ElMeroMero
    March 4, 2011

    It works, Remmember to remove the .m4a file first BEFORE adding the ring tone to your Itunes, also if you right click it and select properties read only it works ALL the time.

  77. catherinew
    March 6, 2011

    i am using Mac OS X and itunes 10 — the newest version. I cant find the create AAC version under itunes – preferences – general – import settings.. i only see, 1) create MP3 version, create AIFF version, create Apples loss something and somthing else.
    i have tried to delete and reinstall but no use..
    pls help…

  78. devine1
    March 14, 2011

    I figured out a method to use Toast Titanium 8.0.3 and Quicktime Player 10.0 to convert any iTunes music to ringtone for iPhone4. I am on an iMac, OSX 10.6.6.

    First, you must decrease the time of targeted music to just under 30 seconds. I have not had consistent success doing this in iTunes (right-click, Get Info), so I stopped trying. Fortunately, QuickTime works well for this.

    1. Drag the file you want to use from iTunes onto desktop. Drag your file to the QuickTime icon—it doesn’t matter what file format from iTunes you are starting with. If you don’t need to shorten the time because it is already 30 sec. or less, just skip this next QuickTime step.

    2. Trim (Cmd-T) in Quicktime to just under 30 sec. You can use the timeline to start and stop anywhere you want.

    3. Save as the default .mov file format.

    Now you must delete the DRM data (assuming it is a protected file—no harm done if it’s not).

    4. Drag to Toast Titanium, select Audio CD.

    5. If the Media Browser palette doesn’t come up, select it under Window. Your iTunes Media browser comes up where you can select the the song you want by clicking the plus sign in lower left to add to Toast.

    6. Set pause to 0 seconds.

    7. Click the your file ICON to select it, then under the Disc menu, choose “Export Audio.” (It will be dimmed UNLESS you click on the file’s ICON). Under the “Options….” button, set the following: Format: AAC; Channels: Stereo (L R); Rate 44.100 kHz; Quality: Normal; Encoder Settings: Average Bit Rate; 144 kbps. Deselect “Open iTunes when done” so it does not place another copy in iTunes automatically.

    8. Save to desktop. Change the extension, “m4a” to “m4r”.

    9. In iTunes, do a search for the song title to make sure you only have the one original you started with–often you will find another from the Toast process that got inserted in there. If you find a duplicate, it may be labeled “My CD” under the album column. Delete this, or your new ringtone will not be recognized and inserted into the ringtone folder.

    10. Be sure your iPhone is connected to your Mac. In iTunes, click on your iPhone directly under “Devices.”

    11. At the top of that window, select the menu “Ringtones.” Checkmark “Sync Ringtones” at the top, then select the radio button “Selected ringtones.”

    12. Double-click your prepared .m4r file on the desktop to automatically add ringtone to the list. You should see it now in the list. Checkmark the box to its left to select, then click “Apply” at the bottom right of the window.

    13. Go to your iPhone and under “Sounds,” look for “Ringtones” and you will see your custom song(s). Yea!!

    • helen
      August 12, 2011

      What if we don’t have toast titanium and don’t want to download or subscribe to it?

  79. Janesy
    March 18, 2011

    when i try to rename it doesnt let me change it from .m4a to .m4r, any ideas ?

  80. Jules
    March 24, 2011

    I tried all of this, but when I clicked on summary, it still shows up as an aac file, what am I doing wrong here?


  81. Kim
    April 1, 2011

    I put the custom ringtone on my iPhone just fine, but when I went to put another on there, it showed up in iTunes, but on my phones Ringtone screen, the second one just took over the first one…that is, I didn’t have them both listed. I should be able to have several custom ringtones, right? Any ideas on how to fix this? Thanks! :)

  82. Ash
    April 13, 2011

    How do I change it from a .m4a to .m4r?? That’s the only part that’s confusing me.

    • bec
      April 28, 2011

      Hey. I’ve been having the same problem. Don’t know if you have solved it yourself already but if your problem is that the file extention isn’t showing up…this is what you do.

      Drag the itunes AAC song into a folder, then go to Organise -> Folder & Search Options -> View -> then uncheck ‘Hide extentions for known file types’ -> OK

      The AAC song in the folder should now show it’s extention so you can change it.

      Hope that’s helped

      • Madison
        July 14, 2011

        Oh! Thank you! :D
        haha, I feel so awful. After posting my last comment, I took one last desperate look through all the rest of the comments on this article. I took your exact steps to find how to view hidden file extensions, and that fixed things for me! I thought that I’d already disabled the ‘hide known file extensions,’ but I actually hadn’t, yet. Thanks so much for your comment. :)

  83. irish1
    April 30, 2011

    I am not able to convert from itunes 10 my file to an acc version.
    the prompt is no longer available.
    How do i fix this?

  84. tess
    April 30, 2011

    i am so lost ive done everything on here and its still not letting me set it as text tones!!! HELP!!

  85. zin0310
    May 14, 2011


  86. zin0310
    May 14, 2011

    tess its not text tones its ring tones?

  87. Batty04
    May 14, 2011

    i have windows vista and windows 7. i can’t seem to convert it from an m4a to m4r….:(

    • Kpop~^^
      July 20, 2012

      when you clicked the show in “finder”, which is windows explorer in windows 7,the file shows up in some folder.if u look at the top left of the whole folder thing..right be low the bar which wrote my music>iTunes>iTunes Media.etc, there is file, edit, view, tools and help[click ALT to see it if u can’t see it].from there, click the Tools-folder options button.click “view” n unclick the “hide extensions for known file types”..after tht click OK n u should be able to rename your file~

  88. robh
    May 15, 2011

    absolute star! one over on them for trying to make you buy ringtones!

  89. Becca
    May 16, 2011

    Although it’s crazy that you have to go through all these steps, I am SOOOO glad I learned how to do it!

  90. Kerri
    May 19, 2011

    With Windows7, iphone 4 w/ itunes 10 clicking “read only” when you save the file as the .m4r solved the problem of the ringtone not syncing with my phone and showing on my phone as a ringtone. It showed everywhere BUT there.

    I had done everything else multiple times – selecting “read-only” fixed it!


  91. DennisInAfrica
    May 20, 2011

    Took me 2 days but the simple solution when u have the song showing in your ringtones on iTunes but not on phone.
    Click on your device (Name) and click on the Ringtones tab on the top to the right of the library ans check Sync Ringtones.
    Then click on apply below.
    Let me know if it works. ENJOY

  92. AJ
    June 18, 2011

    Hi guys,
    once I complete the 29seconds through right click>get info and then change the timing, I don’t seem to have the option to ”Create AAC version” all Ii have is (Get info, Rating, Get track names, reset plays, show in a play list, copy delete and Untick selection)
    I have done the edit>preferences>import setting and changed the setting to AAC Encoder but I still have the same problem. Help please

  93. paige
    June 22, 2011

    This is where i get stuck: “Now in the Finder (or Windows explorer, the process is the same for Windows iTunes 10), rename the file extension from .m4a to .m4r” When I click rename, I get “Open with” and two options: Itunes or quick-time player” I see no place to change the file extension. Browsing other programs gives me a huge list, but nothing that indicates a file extension change….any ideas? thanks

    • Dio
      August 7, 2011

      Having the same exact problem. I see no place to change the file extension name. When I try to rename the file to .m4r it doesn’t accept it. =(

  94. jay
    June 22, 2011

    I got the whole thing down, but It only shows one song in the ‘custom’ section on the phone. I have like 6 I made but again only 1 shows up. Any help?

    Using: iMac – iPhone 4 – iTunes 10.3.1

  95. Dr Dre
    July 1, 2011

    I am getting an error trying to convert this file… I don’t have the privilege to make this change. I am using MacBook Pro with iTunes 10.3.1(55)
    iPhone 4 and I am an admin on this Mac…. the song is on the HD… what is the problem…

  96. Jeff
    July 10, 2011

    I have iTunes (recently updated) and I do not have the “Create AAC” nor any other “Create ????” option under right clicking the song.
    I’ve done this with previous version but I guess Apple has blocked this latest version.
    Any Ideas?

  97. Purrfect73
    July 10, 2011

    I do not have a delete on my itunes. It’s there just not highlighted and I cannot delete amything!! Please help!

  98. Terrence Borden
    July 10, 2011

    Does anybody know how to display multiple ringtones on your Iphone4? I have many converted but only one shows up. I don’t know how to access the other. Can somebody give me some advice? Thanks.

  99. paige
    July 21, 2011

    awesome. this was super easy. thanks!!

  100. KA
    July 22, 2011


  101. Erin
    July 31, 2011

    THANK YOU!!!!!!!!

  102. DenisDenis
    August 9, 2011

    Hy…I have itunes 10 and when i get to the part to replace the extension with m4r i can’t do it because i don’t have something to replace…it doesn’t have a m4a to replace…someone please help…thank you

    • Tetete
      August 21, 2011

      Bro, I encountered the same problem at the begining. just do the following:-

      go to windows explorer, then click tools(menu bar), then click options, click view tab, scroll down that window until u find the “Hide extention for files” option and untick it. From there all ur media files will show their ext. ie 2Pac.mp3 etc then u can easily change file ext to m4r etc.

      After successfully converting all files to m4r ext, remember to go to iTunes, under devices(Click ur ifones name), there will be an additional tab for ring tones then you should tick the “Ringtone” sync option, surely after that u will be able to have your ring tones added to ur iFone, good luck

      • Peggy
        October 9, 2011

        Thank you! I have read down this thread, and others have asked several times that couldn’t change the file extension! Finally answered!!!

  103. Andy White
    August 22, 2011

    Thanks for this! Just got an iPhone 4. This process works great for converting existing iTunes files to ringtones.

  104. Susanne Farrar
    September 4, 2011

    Thanks for this. Being a bit of a Luddite, it took me until the 2nd try to get it right, but I got it. Am forever grateful.

  105. Fari
    September 7, 2011

    Thanks ! awesome

  106. Bjorn Olson
    September 10, 2011

    This worked perfectly. Nice post!

  107. MannyC
    September 12, 2011

    I am trying to get the extension to change to an .m4r but it just adds it to the name (using Windows 7). What am I doing wrong? Thanks for the help!

    • Ali
      October 19, 2011

      I need to know how to do the same thing!!!

  108. zagham
    September 12, 2011

    Well, u r a genius …..

  109. clayusmcret
    October 3, 2011

    Followed the instructions – worked like a charm. Thanks!

  110. Napoleon
    October 8, 2011

    Open the song in garage band, cut it down to size, select send to iTunes as a ringtone, and voila!

  111. Phil Bair
    October 12, 2011

    This simply does not work with my version of iTunes. My .m4r file is not read-only, it is exactly 30 seconds long, and iTunes refuses to import it in to ring tones. So all this advice is useless because it doesn’t work. Any updates on this from anyone? I too am stuck with the ring tones provided, none of which are useful.

  112. syed
    October 13, 2011

    thanks dude……. its awesome……. thanks a ton …………………

  113. Mayhem
    October 16, 2011

    heres one solution… if you make the m4r no prob but it wont sinc to your phone as a ring tone…. make sure the m4r file is in the same folder as the original full length song you made it out of. my pc was making its own “unknown folder” and puting it in there.

    • Mayhem
      October 16, 2011

      to be more specific… if all your music is divided by artist then you have folder called “snoop dog” and a bunch dope songs in that folder. if you made the m4r out of a song in that folder then put the m4r in there aswell… if it isnt already. hope that helps

  114. Ali
    October 19, 2011

    I got though almost all of the steps, I am at the point where I need to change the file from “a” to “r” and i cannot for the life of me figure out how to do this step. Can anyone explain this step to me?

  115. johnny
    October 19, 2011

    i got mine to 40 sec before it says can not sync!

  116. jr20089
    October 29, 2011

    works perfectly for me and always has done
    and even if they are 30 seconds long the iphone for accepts them no issues :)

    thanks guys :)

    saves paying for ringtones :)

  117. Charas
    October 30, 2011

    Most excellent instructions. Worked without a hitch on iphone 4 with OS5 and windows 7 pro.

    Only thing to note is that:
    1. I had to turn on the file extensions which were hidden in order to change the extension to m4r
    2. I only found option to use delete or delete button to delete the rintone from the music library in itunes, but even so it didn;t delete the new ringtone from the hardrive location in itunes folder.


  118. Al
    November 4, 2011

    I tried that but do you drag that file to your iPhone after you have renamed it?

  119. Jay
    November 5, 2011

    Everyone and their dog has told me that I can convert the file from .m4a to .m4r right in iTunes or straight on my desktop, but I can’t figure out how to do it. Just renaming the file doesn’t work, it just turns it the same format with a longer name. I’m on a Dell computer using Windows 7 – anyone know what I’m doing wrong?

  120. Slennur
    November 6, 2011

    IT WORKED!! Thanks so much!

  121. Jeff
    November 16, 2011

    I tried all the steps you listed, but when i go back to create aac version, it tells me the file can’t be converted to other formates. Any help would be greatly appreciated!

  122. Alejandro
    November 20, 2011

    This finally worked for me once I dropped the tone down from 30 seconds to 29 seconds, and made sure it was in the Ringtone folder on my hard drive instead of the Tones folder. Then I dragged it into the Tones folder in iTunes just to be safe. Then I went to the Tones section in iTunes on my laptop (Mac), and told it to sync from there. Once I did all these things, it FINALLY worked. Seriously though, I think this is a pain in the ass compared to how easy it was before in iTunes. Not only that, iTunes used to let you fade the ringtone in or out if you wanted to. Now it’s just an abrupt start and an abrupt end. I don’t like that. I’m going to try garageband or some other editing platform instead. Thanks to everyone for all the tips though.

  123. tanna
    December 1, 2011

    thank you soo much!

  124. uvin
    December 21, 2011

    hey thnx it really helped. thnx again

  125. Erin
    December 22, 2011

    Unchecking the Hide Extensions option was BRILLIANT! I was searching for way too long to get this to work…Everything else works perfectly! Thanks.

  126. steve miller
    December 24, 2011

    I cannot get to setting the length of the tone after I click get info
    I cannot check the tabs it won’t allow me to

  127. Emilly
    January 5, 2012

    All a big success, although im having trouble finding how to change it on my phone,
    settings > sounds > ring tone ..
    and it is not there?

    • Mary
      April 26, 2012

      Having the same problem…anyone got a solution?

  128. Sarah
    January 24, 2012

    This all works for me up until it says to double click to open it in iTunes. No matter what I do, I can’t get it to open in iTunes… any ideas?

  129. BG
    February 19, 2012

    BRILLIANT – love this!! OK – I’ve gotten the ring tone to work, but iTunes will only let me synch the tones or the music – not both. Is there something I’m doing wrong?

    • BG
      February 20, 2012

      From another forum, it looks like you can open the iTunes Tones tab and merely drag the new ringtone to the iPhone device line in the left margin (where you’d actually do the eject). I tried this and it worked!

      • Andre
        May 12, 2012

        This will help anyone who can’t sync the tone even tho it’s in the tones folder. Thanks.

  130. Cyclonegal
    February 25, 2012

    YAY! You rock, thanks to everyone for all the tips and tricks – now my friend’s text tone is “Dammit, Janet!” ;-)

  131. ryan
    February 25, 2012

    i can’t figure out how to change the extension after i convert it to an AAC. I have windows 7. Any ideas?

  132. Chris
    March 1, 2012

    anyway to make these into text tones??

    • Texty
      March 1, 2012

      Yes, just shorten them to below 5 seconds

  133. shareena
    March 27, 2012

    Thanks, but when I changed the name to m4r, then checked the properties on the song in windows explorer, it still said mra and couldn’t be changed

  134. Sarah
    April 5, 2012

    I am trying to get the song out of my playlist like it says and save file. How do I do this?

  135. Paco
    April 12, 2012

    Si funciona, it works for me =) thanks

  136. Kevin
    May 20, 2012

    Thank you…worked perfectly!

  137. Terry
    May 20, 2012

    This works great for me, BUT… dont forget to go back into the ‘get info’ option of the track you were working on and change the times of the track back to normal, or when you sync again, yup, that track will only play for the 30 seconds you intended for the ringtone!! very frustrating!!!!

  138. Sergio
    June 3, 2012

    Hi, this may help someone.
    I solved the problem creating the mr4 file in a different computer. Then I saved it in a disk and moved to the other computer. Opened the disk and transfered the file to iTunes –> Tones.

  139. Jerod
    June 11, 2012

    Ok so i have tried doing this and am having problems, after i open in windows explorer it just has the song name and is not followed by mr4 or anything and when i change it to 1m4r is just deletes it all together ???

  140. Clay
    June 13, 2012

    …? This must be outdated. I have Itunes 10.6.3, and the option to create an AAC file does not exist.

  141. ja
    June 21, 2012

    when i tried to covert the songs for 30s the new file not showing m4a please help me

  142. Val
    August 6, 2012

    What do you do if all your tunes are already AAC files and won’t save as audio files and won’t save as a shorter version? and I’ve even tried dragging into tones but still won’t work. it did save on my phone however but only in tunes and not ring tones.

  143. Buster
    August 12, 2012

    When I right clicked on the song and selected “Create ACC version”, I got the message “could not be converted because protected files cannot be converted to other formats.” What do I do now?

  144. riya-ay
    August 13, 2012

    hello all, it worked for me as explained below:
    i had a mp3 song downloaded from a website, not purchased. i followed all the steps here and turned it to m4r. it was 31 seconds. i did not get the keep file option. instead i just clicked delete. then i searched in my pc by typing the name of the song and/or mp4. i clicked “find file location” then i was able to drag it to itunes towards librart section and it fell under the tones in itunes library :) . be positive that it shows as ringtone when you click get info otherwise it wont work. now i thought that the song does not appear under my phone’s ringtones, i am such dumb that i did not sync the tone.thats so easy: select your device in itunes. then click the tones tab, and select sync tones. it will warn you and say that all your songs… will be deleted. no worries, they will be deleted from your phone but they will still be in ur pc’s itunes under playlist. just re-sync the playlist to get your music, that’s all. this works with songs imported from a cd too. i can select different tone lengts, 30 more or less, this took me like 6 hours to figure, but who cares :D i love it :D

  145. Dose
    August 16, 2012

    Perfect.. Thanks!

  146. Andrew
    September 4, 2012

    doesnt work for me. I can get up to the point where you make an aac version. i delete it while keeping the original file . I go to rename it and name it xxx.m4r but i dont get a dialog box and under properties it still shows up as an m4a, whats wrong?

    • Neets
      November 12, 2012

      Same thing happened to me. I got a little further by grabbing newly-created file and moving it onto the desktop. Then I could select over the file extension and type in the “.m4r”. THEN, a dialog box appeared asking if I wanted to change it to .m4r. Yes. Then it became a ringtone (right click the file to Get Info and it will appear as a ringtone). Now the problem: where do I put the .m4r file? I’ve tried moving it into Itunes/Library section on top of Tones, as suggested by riya-ay above. No dice. It won’t move. Can’t just leave it on desktop. What now?

      • Neets
        November 12, 2012

        More info regarding my earlier comment:

        I am using a Mac mini and am new to the phone business (yeah, really) and do not have a “ringtones” folder anywhere on my hard drive. I have nothing in the “Tones” folder in Itunes. Was still using a Motorola Razr until recently. Do have an Ipad though, so not totally in the ozone. Would really appreciate help putting that .m4r file where it belongs.

  147. Terry
    September 23, 2012

    thanks SO much!

  148. N00B
    October 5, 2012

    Thank you!

  149. Kathy
    October 10, 2012

    Thank you, thank you, thank you!!! Great, clear directions. I now have the ringtone I wanted on my iphone.

  150. trastu
    October 20, 2012

    Néá’eshe (this is cheyenne, I’ve seen it in interné)

  151. Riley
    October 23, 2012

    Mine doesn’t come up with .m4a it just has the file name.
    What is up with that

  152. sagar
    November 5, 2012

    thank you :) it was rely heplful..

  153. Brothers in Arms
    November 16, 2012

    This is what I did, works everytime:

    1. Select the new 30 sec clip song in iTunes
    2. Go to File, “Show in Windows Explorer”
    3. Change the file extension with the 1 embedded in the file name to .m4r (it may actually give you an error that the file can’t be changed but it does). It looks like the file name hasn’t changed but it is.
    4. Now cut and paste the file to another directory on your PC
    5. Go back to iTunes (with your iPhone plugged in to your PC) and select “Add File to Library….”
    6. Select the file in step 4, hit “open” the file will be added to the Tones under Library in iTunes. If you don’t have Tones it will create it for you.
    7. Go to Devices and sync as normal
    8. Now go to your iPhone and select Settings, Sounds, Ringtone and you should see the new ringtone from the song at the top

    I use a Iphone 4s.

  154. Cattus Thraex
    November 29, 2012

    The ringtone MUST have 30 sec, or up to 30 sec? I assume phrasing should be ‘choose up to 30 sec’, or am I wrong?

  155. Dharmesh
    December 1, 2012

    I have ringtones downloaded from a website… Extentions are .m4a.m4r ….

    They are not getting copied to the tones in itunes..

  156. Roe
    December 2, 2012

    when i go to delete the AAC copy it doesnt give me an option to keep the file?

  157. naesh
    December 23, 2012

    thank you

  158. Bob
    December 28, 2012

    Just to say, this works a treat for me in iTunes 11.0.1 for Mac. :) Thanks!

    • Lori
      December 29, 2012

      I got all the way to the end and I got a message saying that I-tunes won’t accept it because it is too long. It was exactly 30 seconds. Should it be less?

  159. Venetsia
    December 29, 2012

    I’ve done all the steps but it dont show me the ”.m4a”… I know I have to do it in ”.m4r” and I cant please help… :( :(

  160. Ray
    February 24, 2013

    Appreciate a lot!!

  161. Phil
    February 27, 2013

    Hello very helpful but I still have a problem I have connected my iphone 5 to my macbook pro and i did a back up to the lap top BUT !! all my apps backed up but no tones and if I tell it to sync the tones it says it will delete the tones on my phone to replace them with the ones I created on itunes??

    Can you help me please ? thnx in advance…..PI

  162. Lex
    March 8, 2013

    AAAAAAAH. Dude. You’ve made me, among a lot of other people, a VERY happy iphone user! Whoo hoo!

  163. Michae;
    January 24, 2014

    Hi All……I can only get past the ‘get info’ instruction on the name of the song. All of the options are ‘greyed’ out. I cannot make any adjustments to the ‘start’ & ‘end’ times of the song. I am using itunes version

  164. mj
    February 21, 2014

    thanks a million :D

  165. R
    April 23, 2014

    Nice, thank you :)

  166. RagzR
    February 27, 2015

    for those who cannot change file extension in Windows try this go to start –> control panel–> appearance and personlization—> view–>go down the list and find “hide extensions for know file type ” check that box this might help you

  167. Tarini
    May 26, 2015

    Thank you so much. It actually worked !

  168. Kim
    March 9, 2016

    I’ve been able to make the ringtones just fine using the steps above. The only problem I’m running into is that some of the ringtones won’t sync because it says it’s not compatible with the iphone???? I read somewhere that songs made prior to 2010 have this problem. My question – does anyone know a workaround for this?

  169. brian pope
    November 27, 2016

    Just wanted to say thanks for the ringtone help!

    My mom had tons of old custom ringtones that are very dear to her–you guys helped.

  170. Susan Weyn
    November 12, 2017

    HELP Apple now says with version 12.7 of iTunes no more custom ringtones. There’s no create AAC anymore and all the custom ringtones I have been using since 2010 are no working!

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