280 responses

  1. Steve
    July 10, 2010

    Why would you not just drag & drop from the iPhone ?

    • mikey
      November 14, 2011

      Best advice I get from here was…MAKE SURE IPHONE IS UNLOCKED..yay it was easy after that

      • caro
        January 21, 2012

        THANK YOU SO MUCH… I was trying for AGES and it did not work until I read your wonderful bit of advice. Voila it has now worked! Thanks again :)

      • walkalan
        October 11, 2016

        Hah. I used the FonePaw iOS Transfer and it worked well!

      • Sally
        April 20, 2012

        YES!! unlocked. Great advice.

      • Yongli
        July 9, 2012

        Thank you Mikey for repeating the advice here. I do not know where you read it from originally, but after I read yours, it works for mine too.” Make sure IPhone is unlocked.” just as simple. thanks to all who shares information.

      • Darla
        August 26, 2012

        I don’t kow what it means to have “camera unlocked”.

      • Bendik
        December 5, 2012

        Because you are stupid

      • Gabriela
        February 15, 2013

        And you are very rude!!

      • Mo
        June 2, 2015

        You must be cute

      • Darla
        August 26, 2012

        Sorry! I meant: how do I know my iphone is “unlocked.”

      • VIPUL
        October 21, 2012

        I too had the same problem but connecting I phone with camera on condition helped. Then it appears on win 7. The iphone shall have to unlocked for camera to be on, incase there is password to unlock it, for some users.

      • Robin
        January 8, 2014

        My phone somehow locked me out & I never created a password. Is there a way to download the photos onto my computer. Itunes is not accepting it. Apple tech support says they have to wipe everything out on my phone. I must keep my photos! Any ideas. Apple tech says there may be a 3rd party means to do it, but they just can’t approve it.

      • sai
        October 30, 2012

        yeah ur right bro..thanks much..helped me alot…

      • daytown
        October 17, 2016

        Unlocking doesn’t work. It ask me to trust or don’t trust this computer. When I select trust or don’t trust still no connection. Unlocking before hookup and after hookup no response. Any suggestions?

    • Arun
      August 27, 2012

      Hi, i am unable to transfer photos from my iphone to my laptop…i cnnected both via data cable..opened my computer…i could view iphone camera..i opened it internal storage and than DCIM…but it shows 0 items…but if i right click and view properties it show some space used…can anyone help how do i transfer my iphone photos to laptop…thanks…

      • Cairu
        September 4, 2012

        Hi, I encountered the same problem. Make sure you unlock your phone first before plugging it to your computer. It works!

      • Anita
        November 12, 2012

        It seems so ridiculous, but this was it. The phone has to be unlocked BEFORE you attach it to the computer. Wow, that was a frustrating 15 minutes. Thanks Cairu!!

      • Susan Goodall
        February 25, 2013

        How do you “unlock” the phone…..sorry, a bit challenged!

      • Zaidi
        December 12, 2012

        Tnx it worked!

      • kefilwe
        February 6, 2013

        thank you Arun for the question..Thank you so much Cairu for your answer..i did as advised n it worked iv bn struggling for months to import pics.

      • sandy
        November 23, 2015

        it still does not show any photos into Computer\Apple iPhone\Internal Storage\DCIM. my iPhone was unlocked before i connected it to laptop.

    • Laura
      September 15, 2012

      One would think clicking and dragging would work but it doesn’t??? There is not a folder in itunes for pictures? I read you can also u

      • Laura
        September 15, 2012

        Sorry my computer posted before I was finished. I read on another forum that you can use iphoto? But the method above worked great for me! It was very helpful. I even found the debate on PC verses Mac below entertaining. Although I’m pretty oblivious…I thought PC stood for “politically correct”? Who knew! ;-)

    • Van
      February 5, 2017

      Mine says the file is empty. Can you tell me why? :(

  2. Rich
    July 10, 2010

    Transferring photos to a Mac is transferring photos to a PC. Get it right people.

    • fred durst
      January 16, 2011

      Rich get it right you knob,
      PC represents intel to most people.
      you goose.

      • Jenna
        January 26, 2011

        PC still stands for personal computer. So both Mac and Windows are PCs. Rich got it right. The rest of you just don’t get it!

      • Mr-T
        February 12, 2011

        WHAT A NERD HAHA……………………

      • Dave
        October 24, 2012

        pc – Windows
        mac – OSX

        Only an apple user would incorrectly assume they have a pc.

      • Ben
        May 5, 2011

        You’re an idiot.

      • Gabriela
        February 15, 2013

        We do not welcome rude and sour people

      • Denise
        March 15, 2013

        how very rude you are. Do you talk to people like this all the time? Bet you don’t have many friends!

      • piggy
        June 3, 2011

        So you would think. But I think if you ever call your MAC a PC, the MAC purist is going to kill you.

      • katherine
        December 11, 2011

        hahaha thats funny. and true

      • Nate
        April 8, 2012

        so true

      • jenni
        August 12, 2011

        lol thankkzzzzz was really helpful

      • dyork
        August 31, 2011

        No, rich got it wrong. Consider Mac’s own advertising campaign against all non mac machines… they’re referred to as PC’s…! Even Mac makes the distinction between itself and pc’s… I think we all comprehend the fact that the acronym “PC” literally stands for “personal computer”, however, in the portion of the public sphere that is not stupid, we who have normal reasoning capabilities are able to connect the dots between the usage of the term “PC” and its correlation to non-mac computers.

        jus’ sayin…

      • Michael Swartz
        October 27, 2011

        “we who have normal reasoning capabilities are able to connect the dots between the usage of the term “PC” and its correlation to non-mac computers. ”

        F you,
        If I made a car called dyorkisamoron, then advertised it as “It’s not a car, it’s a dyorkisamoron” it would still be a car. A Mac uses the same components as any other personal computer, it does the same thing as any other personal computer, and it is, by definition, a personal computer.

        Of course Apple wants us to think of their machine as a category for itself, it makes it sound way more exclusive. If you tell me that you’ve bought a new mac, then I’ll know that it sure wasn’t Asus. If you tell me that you’ve bought a new PC, I’ll wonder if it was an Apple machine, or an Acer machine, etc. A PC can run MacOS, Windows, Linux, or it can have no OS at all. A PC can be big as a fridge, or fit in your pocket.

        So it is not only technically that mac is a PC – we who actually know what we’re talking about use the term PC for any PC, because it is a PC.

        Just like a potato is a potato,
        and the Bamberg potato is one of the many different types of potatoes.

      • MrXyresiC
        December 22, 2011

        You are one of the millions of people who got trapped in Steve’s Reality Distortion Field!

      • Vinnie
        January 2, 2012

        Jenna = wrong

        A Mac is NOT a PC.

        Not even Apple refer to their products as PC and male the distinction in all their comparative marketing.

        Apple Macintosh originated from different hardware and was always incompatible by design. The term PC was coined when IBM Personal Computers and their clones were available. At no time was the term PC ever used in reference to an Apple product because it was not IBM Compatible. You cannot simply start referring to an Apple as a PC now that it has an Intel chipset or because it is a personal computer.

        That’s just stupid.

      • finalword
        July 19, 2012

        IBM coined “PC” much the same as Kimberly-Clark coined “Kleenex.” Kleenex is not the same as Puffs – they are both facial tissues, but everyone calls them Kleenex by default because Kleenex used to be the only brand around.
        Hence, a Mac is not a PC, but they are both micro computers.

      • Brian
        July 25, 2012

        He also said that PC represents intel but don’t all the new Mac’s use intel processors? LOL

      • Asashii
        March 2, 2012

        then why do the MAC official commercials say this is mac and this is a PC, just saying OFFICIALLY they are different according to APPLE so im going with what they say OFFICIALLY not anyone spouting comments

      • Kazza
        July 22, 2012

        It’s not PC to call a Mac user a PC user. Just sayin…

      • Meastro
        February 1, 2011

        Most new Macs have Intel Core processors…

      • Chris
        August 21, 2011

        Actually, Macs have intel chips as well, and many “PCs” use AMD chips. The common view is that “PC” means either anything not Mac OS based OR anything Windows based, depending on who you ask. But technically, Macs ARE PCs if you use the literal translation of the term.

      • Vinnie
        January 2, 2012

        You are not from around here are you?

        A Mac is NOT a PC.

        Apple Macintosh originated from different hardware and was always incompatible by design. The term PC was coined when IBM Personal Computers and their clones were available. At no time was the term PC ever used in reference to an Apple product because it was not IBM Compatible. You cannot simply start referring to an Apple as a PC now that it has an Intel chipset or because it is a personal computer.

        That’s just stupid.

      • vixen
        January 9, 2012


        A PC means Personal Computer… it is a computer built around a microprocessor for use by an individual, as in an office or at home or school or anywhere else a person would want to use it. A MAC is not an exemption to this…

        it uses the same specs as of any pc in the world… the only difference is the program or software(OS) that runs it…. MORON!

    • This guys a dick
      February 19, 2011

      Wat a dik

    • Snow Leopard
      April 10, 2011

      A Mac is a computer. Any other kind of “computer” is a piece of trash.

      • ibangedurmom
        May 17, 2011

        wtf do u know?!

      • Apathetic
        August 18, 2011

        Snow Leopard, that is quite the unsupported opinion you are spewing. I feel as though the inclusion of your opinion here is completely unhelpful in this situation. I’m sure many people would prefer if you would just keep your uninformed opinion to yourself, seeing as your complete ignorance is distracting to those trying to work towards a solution. Please just continue beating off to a picture of a half-eaten apple, since that seems to be what you enjoy doing (given the wording of your opinion, of course).

      • shutup
        May 5, 2012

        you have a right to your opinion, but not the right to push it on others.

    • Hawk
      December 27, 2011

      If you were of an age to remember, you would know that Apple INVENTED personal computers with the Apples I & II. However, coming late to the game, IBM launched their offering and called it the IBM PC (notice the capitalization!) Of course, it was meant to denote that they had invented the personal computer (notice the UNcapitalization). Since then anything (and I do mean anything) that followed the same open (wide open) architecture, has taken on the hybrid name Personal Computer (note the capitalization).
      When Steve acquired the rights from Xerox to adapt the desktop analogy to personal computers, Apple called them Macintoshes (or Macs) so that no one would mistake them for PCs with all their shortcomings, as YOU did.
      Bill Gates and MS, as they have always done, then copied a good thing, the desktop analogy to create Windows. This saved the PC world from imploding to the superior Macs.
      But any idiot that insists that a Mac is a Personal Computer is just WRONG. Certainly a Mac is a personal computer, in fact more so than any Windows machine… they are as impersonal as any device can be.

  3. 911
    July 10, 2010

    This is what I’ve been doing for years. Super fast and efficient.

    They need to build upon this program and integrate it with itunes to make photo files able to be transfered both ways.

    Kindof like how you can see your pages and apps in itunes, they really need to make a desktop viewer of your iphone’s photos. Drag and drop into albums, create albums, etc. Expecting people to sync through iphoto or build folders and sync those is seriously absurd.

    That should be their next major priority, not a iOS update, but a serious overhaul in how you manage its files with itunes.

    • Dale
      June 13, 2011

      Amen Brother. I havent had an Iphone long and was surprised that is not a part of ITunes. Thank you for saying!

  4. Mike
    July 12, 2010

    Does anyone know if the Preview import also works for transferring HD videos from the iphone4?

    • P
      July 12, 2010

      I haven’t tried it for iPhone 4 yet but both Preview and Image Capture will download the movies from 3GS

    • Brian
      July 14, 2010

      Yes, Preview can import HD videos from the iPhone.

  5. alex
    September 17, 2010

    i want to be able to just select specfic photos from my iphone on to my desktop of my powerbook , how the hell can i do that , before i lose my mind . I have to keep importing all photos , cus thats the only option that comes up …wtf

  6. Mark
    October 9, 2010

    On my iPhone(4) The import all button isn’t there. I’m trying to import about 600 pictures and I can’t highlight them all. On image capture it just stops and says a number. eg. 534 remaining. Please help!!!

    • Jake
      June 28, 2011

      just press ctrl + A

  7. Peter
    October 22, 2010

    thanks for sharing this! I couldn’t figure out how to do…

  8. Aaron
    October 24, 2010

    Thanks for the tip! I didn’t know you could use Preview. iPhoto and Image Capture stopped working for me because I had too many pictures in my Camera Roll.

  9. Diana
    November 5, 2010

    One important thing to note- make sure your iphone is unlocked when connecting to the PC. When it’s locked, computer won’t recognize it, even though the iphone will be charging.

    • Kaz
      November 21, 2010

      This is a VERY important note! lol … thank you, thank you, thank you for posting this :)

      • Bulld0g
        July 15, 2011

        Agreed, couldn’t see my iphone until I unlocked it. Excellent, thanks!

    • Amit
      January 12, 2011

      Diana, that is called genius you have smart brain! great help thanks.

    • cords
      January 27, 2011

      thank you i just figured it out. make sure that it is unlocked! haha thanks :))

      • hippety
        September 30, 2012

        Same! ha ha!

    • Emilio
      February 2, 2011

      Thanks. You saved my life!!! I was trying for hours to copy some photos from my iPhone to the computer and the computer wouldn’t recognize the iPhone until I unlocked it.

    • Hassan Hawk
      February 14, 2011

      thanks Diana. your tip really did it for me. i couldn’t figure why my iphone was invisible to the PC

    • Haque
      March 10, 2011

      Thank you very much . This information help lot of ppl even I was tryed couple of days but failed bc My phone was unlocked & try but not working.

      Thanks a lot for your kind information sharing.

      Thanks again

    • Bart
      August 22, 2011

      Thumbs up for Diana !!
      I happened to stumble upon this ‘solution’ when I was doing something else (checking the songs on my iPh’ I think) and a pop-up appeared and ‘spilled the beans’. So I thought : “WTF? maybe that goes for the photo’s too… and Eureka!”

      I wonder how many people get stuck just because of this (lack of) information ?? Quite hillarious actually, except for those who can’t find it…

      Goes to show… usually it’s not the one you pay that helps you the most!

    • meow
      December 14, 2011


  10. Capetown
    November 16, 2010

    thank you for a really helpful tip.

  11. Peter
    November 22, 2010

    this was incredibly helpful.. thanks for sharing!

  12. Alex
    November 25, 2010

    I’m able to import all photos directly from my iPhone 4 camera roll previously, but not anymore. Unlocking my iPhone & connecting to my PC isn’t helping also. Only iTunes indicates the connection now only, but not the desktop auto-wizard & My Computer folder. Why?

    • maria
      August 30, 2012

      I have this exact problem down to every detail you described!! Was working perfectly fine automatically synching now suddenly only appears in Itunes, etc., can’t get the pic’s off. Did you find a solution?

  13. Patrick
    November 29, 2010

    I was able to get the scanner and camera wizard to appear, but it says that I don’t have any images on my camera. I obviously do. Does anyone have a suggestion for this issue?

    Thanks in advance.

  14. Sagi
    December 2, 2010

    Transferring photos from iPhone to computer:

    I tried this method and it works!

    Connect iPhone to computer
    Start > Programs > iPhone Configuration utility > iPhone Configuration utility

    Select ‘Provisioning Profiles’
    Click ‘Add’ on the top right corner.
    It will open up a new window:
    > select ‘Computer’ icon on the right
    > under Portable devices: double click on your iPhone name

    You will see ‘Internal Storage’ > double click on it
    > you will see the folder ‘DCIM’ > double click on it
    > you will then see the folder ‘800AAAAA’ (note: not sure if your folder’s name is the same but it should be fine even if name is different)
    > Under ‘Files of type:’ select All files

    double click on the folder ‘800AAAAA’, you will see all the photos on the iPhone

    > Copy and paste to where you wish to store the pics.

    Hope that helps.


    • Mark
      January 7, 2012

      I have an iPhone 4 and am using a virtualized desktop (no laptop, no desktop, just a thin client). I’ve connected my phone to the Wyse thin client, and opened Windows to download photos from my iPhone, but cannot see the photos anywhere. Are the instructions below for someone using a Mac or PC? If a PC, I should be able to follow these instrucitons on my thin client but I don’t see “iphone configuration utility.” Can anyone help me download these 200 photos? Windows tells me there are no photos on the phone but I see them clear as day.

    • Annel
      July 6, 2012

      Hi… every time I try to copy and paste the pics from my iPhone (in the correct folders and file), it gives me the pop-up that the ‘access was refused’. How to sort this out? This way I haven’t managed to copy any of my pics yet. :-S

    • maria
      August 30, 2012

      I don’t have any “iphone configuration utility” on my laptop start menu/ programs. How’d you get that?!

  15. Kris
    December 8, 2010

    Thanks so much – Never took the time to learn how to get the photos from the iphone to the mac. It’s so easy, a very big DUR moment :) again thanks for sharing.

  16. KR
    December 10, 2010

    my home PC has died with all my personal photos…they are synched to my iphone…anyone know how i can copy all photos (not just those from my cameral roll) from my iphone to another PC that is authorized under my itunes account?

    • Michael
      December 19, 2010

      Hi just out of curiosity, i was wondering if anyone got back to you on this, as exactly the same thing happened to me, and i don’t want to lose the pics in the albums on my phone. I can get the pics from the camera roll no problem, but can’t seem to get the albums.

      • NIMa
        July 18, 2011

        same here ! Please let me know if u cud figure out a solution for transferring the (not just the camera roll) albums to ur pc from iphone !!

      • myrna
        March 28, 2012

        Try using DiskAid. You can you use it for free for 14 days. then you can youtube on how to transfer. I did it with my music. They tell you step by step and I am telling you I had no issues at all.

  17. MCAA
    December 14, 2010

    I can’t download my pics what so ever. I don’t have mac and I am using windows 2000…I think.

    PLEASE help! I have over 3ooo pics, help!!!

  18. miki
    December 17, 2010

    i have 3gs. i have windows 7. when i plug iphone into pc.. nothing happens except that it says my driver isn’t installed properly.. my friend gave me this pc.. i don’t know why this error comes up.. but if i wan to i can open and use itunes with no problem..

    when i look through explorer i can’t find the iphone anywhere.. it’s plugged it.. it’s charging.. why can’t i locate it..

    i want to take pics off the iphone.. please advise. thanks.

  19. butterfly
    January 3, 2011

    what if nothing appears on : My computer??

  20. JB
    February 10, 2011

    Wow, thanks for this tip. I usually import into iPhoto and leave them on my iPhone. I never thought to look in Preview to do this. Over the years, I’ve accumulated photos I no longer want and using Preview to delete them is quick and easy. If you open the camera roll on the phone while using Preview to delete, you can watch them disappear.

  21. Abood
    February 11, 2011

    thank u … very easy..

  22. dannioh
    February 14, 2011

    This was REALLY helpful! thanks guys ! (:

  23. Rainman487
    February 20, 2011

    thank you so much, been trying to transfer my pics for so long and its so easy when you know how. Diana that tip was amazing, reconnected whilst the phone was unlocked and bish bash bosh…. done :D

  24. Ajit
    February 23, 2011

    Thanks Diana

    You are brilliant.

  25. Ompong
    March 5, 2011

    Thanks for your tip Diane to unlock the iphone4 first before plugging to pc. This solved my problem on why I could not see my iphone in my pc.

  26. liz
    March 5, 2011

    ok i have a problem.. my iphone is plugged in bt my computer doesnt have afile for it.. where else or what other method can i use to tranfer my pictures to the computer??

  27. jd
    March 12, 2011

    The ‘import all’ feature flat out does not work on my preview. It reads the iPhone just fine but it only imports one image at at time, and it eliminates the file name forcing me to create a name for the document rather than using the existing IMG_000.JPG name the file already had.

  28. joanne
    March 13, 2011

    how to unlock iphone?

  29. Caroleona
    March 15, 2011

    Thank you so much, I am new to the iphone and this is good information. :)
    Much appreciated.

  30. anushka
    March 17, 2011

    thank you so much diana…i wasn’t able 2 copy d pics unless i read ur tip…really thanks

  31. Zully
    March 24, 2011

    Thanks! It worked perfectly and i was able to upload all 750 photos is 2 minutes.

  32. Ash
    March 26, 2011

    When I imported the pics and video from my iphone 4 to my laptop, all of the videos flipped to their side– thus making watching them less than enjoyable… They were taken right side up — I swear… Anyone know what I can do to flip them back to up & down?!

  33. Richard
    March 27, 2011

    I can’t download my pics. I have thousands of pics in my iphone but when connected to my pc, it has nothing on it. Help!

  34. Richard
    March 27, 2011

    O another thing, it says ‘no new pictures or videos found’. But I have lots of pictures and videos and some of those are new too, i.e. never been downloaded before. Thanks.

  35. No Jobs
    March 31, 2011

    Can’t believe how HARD Apple has made it for us to do something so simple.

    I was able to transfer photos easily from a phone to a computer 5 YEARS ago! No hassles.

    It’s 2011 ….. Why are they making it so difficult???

  36. DZB
    March 31, 2011

    I have an iphone 4 & a mac g5.
    There is no import from iphone in the preview menu.
    Help, please.

  37. DD
    April 24, 2011

    I have Windows 7. Open Windows Explorer then ->computer then ->iPhone. RIGHT CLICK on iPhone and choose “import pictures”. Then a pop up box will appear and give you the option to erase them from your phone after copying to computer. What a backwards way to import them. Apple needs to fix this.

  38. LH
    April 25, 2011

    Super Easy. Plug iphone into pc, click on my computer, right click on iphone, select import photos. Saves photos to Windows Photo Gallery. This was an iphone4 to Windows Vista

  39. SVL
    May 8, 2011

    Hello Everyone,

    I don’t know if anyone can help, but I have a few questions:

    1. I have a 3GS I-phone that isn’t connected to a subscript ion and I would like to download my pictures. Is it impossible or must I have a subscription?
    2. When I plugged in my 3GS I-phone, my computer doesn’t recognize the I-phone. Is there anyway of getting around this?
    3. Diana (see above) indicated that you must unlock the phone but did not indicate how you unlock it. Can you tell me how its done? (When I click on start and try to find my phone, it shows everything except my camera (I-phone). What gives?
    4. When I type quickly on my laptop, my cursor jumps to another field (area) on the computer. Is it case sensitive or is there something that I’m doing (clicking on a comma, for example) that activates another command? It is quite frustrating because I cannot type as fast as I’d like because I find out later that my cursor is on another sentence.



    • Melissa
      May 8, 2011

      Dear SVL

      I also have a 3G Iphone.

      if your computer does not recognize the iphone it is probabably the USB chord that you are using.

      Please keep in mind they dont last long. I can not tell you how many times I have had to replace mine, also I keep extra by my laptop.

      I have had many issues in the past with my Ipod and Iphone in terms of my computer not recognizing my devices.

      Try replacing your USB chord and see if that works. It worked for me.

      Good luck darlin.


    • DunAskMe
      May 22, 2011

      how to unlock your iphone:

      go to settings,
      auto-lock select never.
      passcode lock select off.
      restrictions select off

      this should unlock your iphone all the time just like computer screen saver mode turn off inorder to stay on the main screen …..

      • thatexplains
        September 19, 2012

        Thanks so much….I wasn’t sure how to unlock the iphone, you explained it very well and it WORKED! Thanks again!

  40. Fran
    May 10, 2011

    I want to transfer pics form I phone 3 gs to sanding galaxy s 2 help !

  41. larri
    May 11, 2011

    I have tried all of these sugestions. I used to pull photos off of my 3G through windows explorer all the time, but none of this has worked on my new i4.
    Stupid phone!!!
    The iPhone configuration will not even open on my computer. Any other suggestions out there????

  42. Michelle
    May 11, 2011

    I followed these directions provided early on in this set of posts and was able to get my photos off my iphone. However, I had previously deleted photos after “backing up” my iphone through itunes thinking that transferred the photos onto my computer. I cannot find them. So, does this mean that the “backup” is not accessible unless I restore the phone?

  43. hannah
    May 15, 2011

    what if i synched an album from a friends computer and i now want to access those pics? they arent showing up at all!

  44. DunAskMe
    May 22, 2011

    plug in my iphone cun detect on my computer.
    go to computer only (C:), (D:) & (E:) theres no iphone found?

    have try not to lock my iphone also nothing case out?

    funny is when open itune my iphone found in itund.

    also my iphone is charging but cun detect from computer even adobe photo album to retrieve iphone also cun b found?

  45. Tmac
    June 9, 2011

    Wow. What a pain in the ass

    After all that it turned out to be that I just needed to unlock my phone and take off all restrictions so that I could view it in “My Computer”.
    Thanks very much Diana and dunaskme.

    how to unlock your iphone:

    go to settings,
    auto-lock select never.
    passcode lock select off.
    restrictions select off

    • Mikey
      September 26, 2011

      that’s the important part to unlock the phone… thank you so much….

  46. megh
    June 14, 2011

    my dcim folder in Iphone3 folder is empty when iphone is plugged into pc…

  47. kahn
    June 21, 2011

    I am becoming extremely bored trolling through arguments, that are basically semantic, in order to have someone confirm an idea i have (wether large or small) is this an age thing? Though i have now strayed from the topic myself now i was feeling desperate to tell you all to leave it out. It is not useful and even less entertaining. We know PC means Personal Computer but we also know that when someone says Mac or PC they dont mean Mac or Toenail, Egg or armchair or any somesuch. Lets get on with it, shall we?

  48. ZK
    June 27, 2011

    thanks…..very helpful……

  49. jean
    July 11, 2011

    I plug in my iPhone to my PC-
    There comes a noise acknowledging the connection but I don’t see any symbol in ‘My Computer’ indicating that the iPhone is actually connected!!!
    How can I dowload pictures from the iPhone to my PC????? (iTunes can’t help me there either!!!)

  50. jamesalan
    July 12, 2011

    i HATE this 3gs. tried all suggestions. computer does not show any sign of iphone. help please.

  51. MRusson
    July 14, 2011

    worked perfectly, Thanks!!

  52. shalini
    July 15, 2011

    Thanks it did work.. :D

  53. MARA
    July 16, 2011

    Super cool! Never knew you could import photos with Preview. Thanks a ton!

  54. Vero
    July 24, 2011

    Thank you, this was extremely easy. I didn’t even needed to finish reading :)

  55. Katelyn
    August 4, 2011

    I just got an I-phone 4 and synched it for the first time to my Mac. I didn’t take the photos from my phone and put in I-tunes, it took the photos on my mac and put on my phone. Now I have 2000 photos on phone that I can’t get rid of. Anyone know how to switch the sync and delete the photos? There is not trashcan with the imported photos…

    • Julie
      December 20, 2011

      I am having the SAME problem but I am running windows xp home and dont know how to get them off!!

  56. Katelyn
    August 4, 2011

    Just tried it the way suggested, but no preview is showing up in the launch. Do you launch I-tunes? Couldn’t find it there either?

    • Stevie D.
      August 18, 2011

      Launch? Sorry don’t understand what you mean. When you connect the iPhone nothing launches. You have to open Preview.

      No you don’t open iTunes.

  57. a.m.
    August 15, 2011

    ok, when i go to Preview > file , there isnt an Import photos from iPhone option. am i just stupid, or….?

    ps I have 2,755 photos on my 3g iPhone camera roll. i cant even sync an app to my phone. had to delete 50+ pics just to download a song. I cant do anything until i GET THESE STUPID PHOTOS OUT OF MY PHONE. …ugh…

    • Stevie D.
      August 18, 2011

      I am running 10.6.8

      If you go to Preview > File you should see “Import From Scanner” and “Take Screen Shot”.

      The command you are looking for is above these two and on my machine it says: “Import from Steve’s…” where “Steve’s” is the name of my iPhone.

      I did notice that prior to connecting the iPhone it was greyed out and said “Import From Camera…” so I would suggest that if it still says that after you connect your Iphone it is a connection issue.

    • Deepmist
      October 11, 2011

      I had the same problem. I made sure to have itunes closed when I plugged in my iphone and the option showed up.

  58. blgcali
    August 22, 2011

    Thank you!! This was so much help =D

  59. halfdan
    August 23, 2011

    On my iPhone 4 I have around 14,000 photos and now I would like to get them copies/transferred to my new iMac computer. Due to earlier copying/importing to another PC about 11,000 of the photos are filed in “albums” on my iPhone and those photos are not visible on neither my iMac or Windows PC, so I can’t transfer them. Help!
    (only the about 3000 photos on the “camera roll” can be found and transferred to the iMac and Windows PC).

  60. Jen
    August 23, 2011

    Thank you!! Wow, that was easy!!! Why doesn’t Apple tell us these things?????!!!

  61. lee
    August 24, 2011

    iphone is reconised in windows xp click on it shows no pictures right click and go to get pictures i get an error right click and go to properties i get an error if i open itunes it dosent show photos under the device if i click on device it allowes me to inport pics to the phone but not export from the phone. pissing me off any help please first time phone was connect poped up do u want to import pictures now it dosent do it. can it be a setting i click on the computer to block this

  62. Aric
    August 28, 2011

    Ive always connected usb cable from ipod touch to Win 7 to copy off photos, but today when i did it, it shows the original 520 photos, but doesnt show the most recent 30 at all as if they dont exist, yet they do exist on the itouch and work perfectly. What could be happening? Anyone have this problem? What is the fix? Ive been testing and it seems that NO NEW photos added to my itouch can be copied off ever again. Really sad. Im starting to hate Apple. Any suggestions?

  63. wisdom
    September 5, 2011

    who cares, seems like you fella’s how plenty time to waste. Either Windows, Linux, Mac based PC will do.

  64. Riaz
    September 7, 2011

    how to down load pics from i phone,do i need any special software which i have to run in my Pc,pls sugget in step by step process,as im unble to load it

  65. Bernardo
    September 24, 2011

    You save me a LOT of time, good article.

  66. too_bz
    September 26, 2011

    Can you people be more civlized and not call each other names like idiots and morons and the like. Even if you are smarter and know the answers. Some are trying to help and may not be exactly right.

  67. Flagg
    September 30, 2011

    Great, works like a charm! You saved my life, today… :)

  68. omimako
    October 6, 2011

    Thank you so much for the article :)

  69. J.J.
    October 6, 2011

    This might work for some of you running windows 7 / 64, Start>open devices and printers, right click for properties of either of (Apple iPhone) under Devices or (Apple Mobile) under Unspecified, Hardware>properties>Driver>Uninstall then replug your iPhone/USB and let the driver install alone, worked for me…. good luck to you all

    • Francesca
      December 29, 2011

      Thanks JJ- That finally fixed my problem of not being able to see the pictures in the folder even though I could see the iphone itself!

  70. Z.K
    October 14, 2011

    Thanks J.J.
    Finally working!!!!

  71. Tom
    October 19, 2011

    You people must be having fun with this non-issue. You either have a Mac PC or a Windows PC or even a Linux PC. Get it ?????????????????????

    • Francesca
      December 29, 2011

      I agree this is a non-issue, and I agree that a Mac is a type of PC. However, nobody ever actually SAYS “a Mac PC” do they? And the common usage of “PC” to mean “PC which is not a Mac” has probably earned the status of secondary definition by now.

  72. Thanks
    October 30, 2011

    Thanks for the info. It was very helpful.

    Too bad you have to put up with all the fools on this site.

  73. nomad
    November 3, 2011

    Thanks! Very helpful!!! LOVE MACS! make life so easy :)

  74. Hillary G
    November 11, 2011

    OMG! I was petrified about saving my photos! You are a lifesaver. Now if iTunes would just stop syncing genius data for my purchase transfers, I could complete the process. :) Thank you again!

  75. kristi
    November 12, 2011

    Hi there, which version of preview is what u put up the screen shot of`?
    i Have version 4.2 (469.5)

    but this one doesnt have a select all option neither a transfer to option…


  76. Wandering Pixie
    November 19, 2011

    Thank you for the tip! :)

  77. Rohan
    December 13, 2011

    It is helpful !

  78. Julie
    December 20, 2011

    My issue is I have a windows xp home edition and before I wiped my computer I took all the photos and added them to my iphone now I am trying to take them off and I cant! I need to update my iphone and cant do it or it will wipe all my photo’s!!! So when I go into my photos on my iphone 4 there are 2 albums one from when I imported the pics from my computer called photo library and the other one holds the pics from what I take from my phone called camera roll. It made 2 separate folders in my one photo album. HELP! I need to get off 3391 photos from my phone!

  79. Edward
    December 29, 2011

    Thanks!!!! This was a great help!

  80. Joe Kowalczyk
    January 17, 2012

    I have an iPhone, and a Mac. I’m trying to get my photos off my iPhone. I’ve tried your directions in Preview three times already. Nothing happens after I select all my photos, and click import. Am I doing something wrong?

    I’m getting kind of frustrated with Apple, seems like they often sacrifice the functionality of their products for look. Why the hell is it so hard to get my photos off of my phone?

    • psern
      January 17, 2012

      You sure you didn’t already import them and they’re in your Pictures folder?

    • Grace
      February 5, 2012

      Use iPhoto – it will recognize your phone, select all or some of the photos you want to transfer and hit import button. Preview did not work for me either.

  81. iphoneuser
    January 23, 2012

    thanks for the helpful post. this was so much easier to understand and do than some of the other advice out there for photo imports from an iphone to any computer.

  82. farah
    January 28, 2012

    thank you for the help i’ve recently got an iphone and it’s the first time i’m using one :)

  83. iphoney
    February 4, 2012

    Your guidance is very helpful. This is the best advice on the net.

  84. Rahulshirke
    February 10, 2012

    How to import the photos from other albums(not camera roll)?

  85. Grumpy
    February 14, 2012

    Jeez, all you turds debating what a PC is or isn’t are just well… turds and while its a good laugh it takes away from what this post was meant for and that is to help people. Get a life!

  86. Oakley
    February 20, 2012

    Thanks for the advice(: worked great!

    And P.S. For all you who think you’re so smart and can argue and call people names over the dang web, hiding behind a computer screen, you’re all stupid. Let’s think about this and grow up.

  87. cookie
    February 29, 2012

    has anyone found out how to get pictures from photo library onto pc??? i can do camera roll but not library

  88. VoYage
    March 14, 2012

    MAC: My Actual Computer
    PC: Personal Computer

    • VoYage
      March 14, 2012

      Or should I say:
      MAC: My Awesome Computer??

  89. Skypool
    March 19, 2012

    Thanks sooooooooooooo much!!!!! This really helped

  90. frank
    March 20, 2012

    This is great , THX!
    I was doing it so difficult the ftp way…

  91. no1
    March 24, 2012

    alwys connect it after unlock ,..,
    it wont popup if ur cell is locked., !!

  92. sara
    March 28, 2012

    where is the import all button? having a hard time! haha thanks <3

  93. Jakoby Walker
    April 10, 2012

    You talk about Windows like it’s completey inferior to the Mac

  94. Gem
    April 12, 2012

    OMG! I was going crazy already! The app I downloaded didn’t do much! I am so glad I found your site! THANK YOU so much!

  95. Chris
    April 15, 2012

    thanks so much! :D

  96. CJ
    April 24, 2012

    Mine doesn’t come up in “My Computer” though ? :/

  97. angel
    April 28, 2012


  98. Philip
    April 29, 2012

    Yet another endorsement for the Mac’s greatest and most unsung app.. Preview!

  99. just me
    May 4, 2012

    It says ‘ no pictures found on this devise’, any idea what to do? I definitely have pics there

  100. Apple Crap
    May 4, 2012

    Wow. Finally able to move my pictures off. That was way too difficult. Well okay only minorly difficult, but it should be simple. And still most of the phots are rotated the wrong way.
    Thanks Apple.

    PS Apples are pc not PC. No matter what the fanboys say.

  101. Steve
    May 9, 2012

    To get in on the debate on the use of the term PC. I realize that PC stands for Personal Computer. But it actually is short for IBM PC, which was a specific brand. Unlike Apple (Mac), which was proprietary, IBM opened up it’s technology and therefore there were IBM PC-compatible computers, which was shortened to PC-compatible, then to PC. So based on the history of the term, that is why a PC & a Mac are actually considered 2 different things.

  102. beefcake
    May 10, 2012

    Everyone here has been putting in their two cents about these terms. Here are the facts. Macs are easy to use. They are for people who are stupid. PC’s are for smart people.

    Those are the facts.

    • Bill
      May 31, 2012

      Those are not facts. That’s pure ignorance.

      Because something is more difficult to use doesn’t make it for “smart people”. In fact, if you were a smart person, and you had the choice between 2 machines, one being easier to use, you would certainly choose the easier machine. That’s really just common sense.
      Opting for something that’s more difficult solely for the sake of it being more difficult is stupid. That is what a stupid person would do.

      By the way, I use both Mac and PC. So I don’t really care. I’m just saying whoever wrote this comment is pretty dumb.

  103. vt
    May 15, 2012

    OK- have tried as directed (to copy photos on iphone from PC) but when opening IPhone file from a PC – the file displayed nothing – nothing in file… no photos, etc… although I have 300 photos on iphone.
    Do I need to change a setting on the iphone?

  104. Paul
    May 20, 2012

    Have taken the advice and when the photos folder opens it only shows photos i have taken with my phone and not the other photos i transferred onto my phone after a recent laptop crash.

    How do i transfer those to my laptop?.

  105. Kelsey
    May 27, 2012

    This is great! Worked perfectly from my iPhone 4S to my Mac. Thank you. :)

  106. Maricar
    May 29, 2012

    You guys are all idiots…it’s just a distinction…so they can give you instructions on how to download pics from iPhone to either a Mac computer or a PC! Geez Louise!

  107. sister
    June 2, 2012

    Why does it show “0 items” on the iPhone when there are photos there? Please help.

  108. Dibesh
    July 4, 2012

    I tried the simple way using USB cable to transfer photo from iphone to my PC but as i open my computer the camera do also appear but no nothing appear in that folder. pls help me suggest what to do.?

  109. Trenton
    July 9, 2012

    You are a life saver thank you !!!!

  110. John
    July 13, 2012

    thanks so much, you are the best!
    ATT could not help me, Apple wanted 29.00

  111. iphone newbie
    July 21, 2012

    Just tried the article suggestion to upload my iPhone pix using Preview, but it only allowed me to load one photo at a time. I had 268, so I tried iPhoto on my Mac, and it automatically recognized my “camera” so I clicked “Import All.”

    This worked, except when the phone locked, so I had to keep unlocking my phone to continue uploading the pix. One solution to this would be to extend the time for auto-locking the phone.

    I wanted to avoid using the iTunes setup since I think you have to sign up for iCloud first or some other kind of extra steps – too complicated. Plus, I don’t want to have my photos floating around in cyberspace – no privacy.

    Conclusion: iPhoto works great, just make sure to keep your phone unlocked or it pauses during the uploading process. Good luck, everyone!

  112. pegpaw
    July 29, 2012

    This is all fine and dandy, but trying to delete photos from the iPad is a nightmare. Have researched on the web extensively and not found any method that will work for a large number of photos.

  113. Jam
    July 31, 2012

    Thank you for sharing this info :) It really did help :)

  114. e man
    August 10, 2012

    i got a q. my pc says there are no new photos to import. i know this to be a lie. why is it lying to me?

  115. Alyssa
    August 12, 2012

    This was COMPLETELY helpful!! :D

  116. Karthik
    August 13, 2012

    Really it was very useful!!..


  117. mahendra
    August 14, 2012

    Thanks, 2nd option worked without iTunes for windows OS.

  118. Cathryn
    August 14, 2012

    I saved my iPhone photos to my Mac using the directions above. Came back later hoping to save subsequent files in the same way, but all that appears in the box are the photos I had previously saved. Why don’t I see the newer ones?

  119. Harry
    August 22, 2012

    A Mac is a small hamburger (without the Big) a PC is a British Policeman (Police Constable) a computer is an instrument that prints money for the late Steve Jobs and Bill Gates. A computer nerd is a semi human drowning in a sea of information

  120. Arodr01
    August 31, 2012

    Thank you so much. I had all these pictures and was concerned that they would be lost.

  121. Bouchess
    September 5, 2012

    I have Windows XP so I can’t use iCloud. How do I copy my videos from Camera Roll to my XP computer? Is there are 3rd party app for that? I have no problem with photos, just the videos.

  122. JVE
    September 6, 2012

    Tried moving videos from my 4S to my Mac using the tip give, but kept getting an error message: . Any help?

  123. joe
    September 6, 2012

    when i plug my iphone in it does not show up in my computer….help

  124. nisha
    September 7, 2012

    superub easy step to get my job done

  125. Milo
    September 19, 2012

    If the device is locked how do I find it manually to open it and find the pix

  126. Zac
    September 26, 2012

    GREAAATT – Thank you – i was so sick of waiting for iphoto to load and freeze after 3 hours of transfer!

  127. ameen
    October 5, 2012

    are u mad i need to transfer my image through i tunes …..apps tel me some other idea …..

  128. Larry
    October 8, 2012

    Easiest way is to have a dropbox account. (Dropbox.com) once u set up an account u can put the app on your iphone. Its great cause u never have to connect your phone to your computer. It will just transfer you photos into a folder on your computer automatically when you want it to. Its kinda like icloud but u can store lots more and its easy acess to them on your computer.

  129. Chie
    October 11, 2012

    Thank you sooo much! The best instruction i’ve researched!

  130. MacBandi
    October 11, 2012

    best of the best

    thanks for ur helpful simple guide…


  131. Franco Scimeca
    October 11, 2012

    I needed to remove 450 photos from my iphone to my computer. I plugged in my iphone and via windows ( I followed the instruction on the box that poped up and cliked to erase pictures from iphone when download was completed.) I cannot find my pictures on the computer and they are no longer in my iphone. Can you help to find my pictures?

  132. joseph
    October 30, 2012

    Thank you for advice..after trying for a few days i found this post ant really worked wonders…

  133. rafika
    October 31, 2012

    The easiest way I found to transfer as many photos as I want from Iphone into mac is to connect the phone. Then, you need to launch the Preview application, go to file and export as many photos as you want to a specific file. Hope this helps.

  134. sanyukta
    November 4, 2012

    how can i transfer a photo from iphone 4S to my pc without a USB data cable..???

  135. Nita
    November 11, 2012

    Thanks for keeping it plain and simple!!!

  136. Laurie
    November 14, 2012

    omg – This was so dang simple I can’t believe how much time I’ve spent cursing Apple and looking for a way to save photos taken with my iPhone.
    I use Windows Explorer constantly for other things … don’t know why this didn’t occur to me. Solved a big problem, now non-existent. THANK YOUUUUUUUUUUUUUU!

  137. Mel
    November 15, 2012

    Perfect advice! Attached to pc, opened my computer, simply copied all to a folder…entire process took less than a minute! Thanks for the great advice!


  138. Alfredo Leal
    December 11, 2012

    Great advice!! Works like a Charm thanks for sharing!!

  139. Angie
    December 18, 2012

    this advice works very well.. been longing how to do this and this advice helped me a lot.. Thanks!

  140. Tessa
    December 19, 2012

    My iPhone automatically goes to the document to place photos because it set itself to do that and I have no clue how to unset it. and it’s always blank when I open it via the “my computer” settings even if it is unlocked D: how do i fix this T_T

  141. Becky
    December 20, 2012

    Thanks! I looked at another website and it required to download some app or something, but your suggestion literally took seconds!

  142. Kassie
    December 28, 2012

    Fantastic! Thank you so much!

  143. Mariam
    December 29, 2012

    When I plug my iphone into my computer. a pop doesn’t come up. The first time I ever plugged it in, a pop up did show, but then a day or so later I plugged it in again wanting to save photo’s but there was no pop up? and there still is no pop up coming up??

    • aoife
      October 12, 2015

      i have that problem to i am trying to attach a picture to an email and its not working

  144. Elana
    January 11, 2013

    Hi, I have a quick question; maybe my “Preview” program is not quite up to date. Rather than “Import from iPhone” it says “Import images,” which is obviously not a problem, but it was my first clue that something would be slightly different. More importantly, I see no “Select all” option and I cannot use the command or shift keys to select multiple images. Am I really going to have to import only one image at a time??


  145. Bob
    January 15, 2013

    Iphones are dumb

  146. a.m.
    January 27, 2013

    what can I do if by plugging to my comp my iphone directly opens itunes, and my iphone device is not being showed in my computer??

  147. rs.gilchrist1pc
    February 2, 2013

    I gotta tell ya, I am frustrated….I took a bunch of photo’s of our church after I decorated it for Christmas, plus a few Christmas Block Parties we did for the kids in the neighborhood, now I can’t get them off of my phone so I can print them and put them in our photo album. My computer is recognising the phone, but it is not showing any of the photo’s I have in my gallery. How do I fix this? I don’t want to lose these pics!!!!!!!!!Someone please help.

  148. skinzy
    February 3, 2013

    Great advice. Couldn’t understand why I was unable to perform this directly from iTunes (where it syncs). But preview was exactly what was needed. Thanks!

  149. Nitesh
    February 9, 2013

    Thank you….. It was very big help…

  150. Nihar Manwatkar
    February 11, 2013

    This really helped. Quickest and simplest solution EVER!

  151. Tejal
    February 24, 2013

    i did the second option but it says no pics

  152. SarahB
    March 6, 2013

    i am having trouble with my pics on my iphone, i am trying to import them to my computer to open up more room on my phone, but i am not having any luck what so ever, i thought i was doing it right but then after i thought i was successful i looked at my phone in the camera area and i saw it copied my pics and then added them back in like triple and copies, and it isnt letting me delete the ones it added what do i do?? please any advice would help me out greatly.

  153. danny
    March 14, 2013

    nerds r us ^^^

  154. AdeM
    March 18, 2013

    I’m trying to transfer the photos stored in the iPhone folders OTHER than the “Camera Roll” folder.

    The thousands (literally) of photos I need transferring from my old iPhone 3 to my PC, are all in separate folders.

    Is this possible?

    PC to iPhone photo transfer is easy, but I can’t fathom how to reverse it when the photos aren’t located in the Camera Roll.

    As far as I can tell, you can’t even move the photos from the separate folders to the iPh 3 Camera Roll , or am I wrong?

    My iPhone is unlocked when connecting to my Windows PC, and I can see all the pics in my Camera Roll, but not the pics in the other folder.

    I hope there is a way to solve this, as these photos are very sentimental to me.

    Any assistance greatly appreciated.

  155. Tim Lee
    March 21, 2013

    You can use Dr.fone to recover lost data/photos/contacts from your iPhone.

  156. Anonymous
    April 6, 2013

    thanks for this Info.

  157. Eli
    November 6, 2013

    Hi,thanks so much,
    it is very useful.
    I realy need this info.

  158. William
    November 15, 2013

    What do you mean with “Make sure iPhone is unlocked”

    • PH
      November 15, 2013

      If the iPhone has a password locking the device it may need to be unlocked before the photos can be transferred. This depends on your security settings of course.

  159. hannah
    January 8, 2014


  160. Pat
    January 31, 2014

    Wow!! You can’t Imagine how grateful I am for learning an easy method without having to go through the hilarious world of iTunes


  161. Sandy
    February 20, 2014

    Family sends me photos in messages. Please send me the steps to get these photos off my iPhone/iPad onto my iMac computer. Thanks you.

  162. Susan chan
    February 24, 2014

    Plug the iPhone to computer and begin transferring photos to PC by treating the iPhone as a moveable disk is the easiest way!

    But if you don’t bring the data cable, what should you do? To transfer the photos from iPhone/iPad/iPod without cable, Dropbox is a good tool to help.

    The steps are:

    1. Install Dropbox app onto both your iPhone and your PC.
    2. Then open the Dropbox app on your iPhone and switch to the Uploads tab.
    3. Press the + icon at the top left corner and select the photos you need to transfer.

  163. Sarah
    July 24, 2014

    My phone is plugged in and unlocked but doesn’t show up at all when I go into “Computer” I followed another websites advice by having my phone plugged in, and opening windows live photo gallery and choosing the option to import photos but once again my phone does not show up as a device I can import from, only my printer shows up.. Is there anything I’m doing wrong or haven’t done so that it will work?

  164. Floris
    August 10, 2014

    Thanks for posting this, so easy. Didn’t know there was such a thing as image transfer in osx. Even for a long time mac user. Always used iPhoto but this is so much easier!

    Great tip!

  165. kkay
    March 15, 2015

    someone please help.
    I’ve done all this. I have too many pictures and need them off pronto. I’ve “unlocked the phone” and plugged it in and tried to “close itunes” but it automatically pops up every time my iphone is plugged in. I can’t open the device in documents and I’m so confused for what to do. I’ve tried for hours.

  166. lucas
    May 23, 2015

    I have recently transferred my photos from my computer to my iPhone but I can’t take them back off my iPhone and put them on my computer it only shows photos in my camera roll

  167. aoife
    October 12, 2015

    when I plug my phone into my laptop the auto play isn’t popping up and i go into “my computer” and my iPhone isn’t popping up

  168. Dwayne Stafford
    December 1, 2015

    Is there a software that will automatically download photos from any phone plugged into my mac?

    • yes
      December 1, 2015

      Yes the Photos app will attempt to import all photos from an iPhone or camera into the Mac, all you do is connect it then click on the Import button

  169. andre
    January 15, 2016

    but I have tried it and its not working

    • Tommmmmy233
      April 19, 2016

      Maybe I should use some transfer tools. Please recommend some tools which can transfer photos from iPhone to PC, so far I just find the FonePaw iOS Transfer. Er… It’s OK enough. But I want much tools for instead.

  170. Nick Mastick
    July 12, 2016

    Instruction step #1:Open Image Capture from the /Applications/ directory (or through Launchpad)

    WHAT and WHERE the hell is ^^^?!

  171. Genie
    October 25, 2016

    After I transferred my pictures from my iPhone to my PC they display sideways on my screen. How can I fix this?

  172. Tomas
    January 3, 2017

    Many times, I plugged into my iPhone but Windows autoplay didn’t pop up and no iPhone icon appeared in Windows Explorer even though I refreshed over and over.

    So, I tried third-party photo transfer app. WinX MediaTrans is what I’m using now. It works well. Every photo can be copied to my PC easily.

  173. Buddy
    January 23, 2017

    Thank you so much! New Mac owner, was being driven to distraction by the horrible articles Mac had on the subject. No, I do not want my photos stored in a “library” file, I want access to my actual image files so I can access them regardless of OS. These instructions worked to get the actual files transferred over. You rule.

  174. Patricia Lawlor
    June 6, 2017

    I had a old I phone 6s that I lost but when I bought a new I phone 7 all the old photos from that phone came up on new phone but when I plug the new phone into computer it only recognises the photos taken on the new phone not old photos

  175. anne
    October 15, 2017

    Guys, just do us all a favor: if you have a mac you know that procedures are different from a windows pc/any pc. Therefore, it’s helpful for those on a mac to avoid instructions/remedies for pcs because it’s simply not the same! So get over it, and say PC if it’s not a mac, and say mac if it is a mac!!!!

  176. Clarissa Nunez
    December 14, 2017

    Thanks so much, this helped me get it to work!!

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